Position Overview
- Location Type: Remote
- Employment Type: Other
- Job Type: Not specified
- Salary: Not specified
Blaze, the fastest-growing casino in LATAM, is seeking a talented Payment & KYC Coordinator to join our team. We are a rapidly expanding iGaming platform with over 2,000 games and 2,000,000 registered players. The ideal candidate will coordinate payment and KYC processes, verify transaction details, and ensure compliance.
Responsibilities
- Daily Monitoring: Oversee daily payment and KYC performance, reporting any incidents directly to the Head of Payments.
- Compliance Coordination: Respond promptly to case studies and inquiries from the compliance team, ensuring all requests are addressed efficiently.
- MED Requests Management: Handle incoming MED requests from Payment Service Providers (PSPs), transitioning responsibilities from PSPs to our team.
- Testing & Reporting: Conduct tests on payment processes and KYC providers in Brazil, document findings, and generate reports to optimize payment flows.
- Benchmarking: Analyze competitor activities, test payment and KYC flows, and compile insights to refine our payment strategies.
- Flow Optimization: Identify and recommend improvements to the payment experience based on testing results and industry trends.
- Supporting Fraud and KYC Teams: Assist the Fraud and KYC teams by answering their questions and providing necessary information.
- Supporting the Head of Payments: Assist with daily duties and responsibilities to ensure smooth operations.
Requirements
- Understanding of payment processing methods and systems.
- Familiarity with KYC and AML regulations and best practices.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and accuracy.
- Strong communication (written and verbal) and interpersonal skills.
- Proficiency in the English language.
- Proficiency in Google Workspace.
- High level of integrity and confidentiality.
- Ability to work independently and as part of a team.
- Ability to work under pressure and meet deadlines.
Benefits
- Remote work
- Competitive salary and benefits
- A collaborative environment focused on innovation and compliance
- Opportunities for professional growth in a fast-paced industry
- The chance to work on high-impact projects with cutting-edge technologies
Additional Details
- Employment Type: Other
- Workplace: Remote
- Language: en
- Department: Operations
- Published: 2025-05-19
- Remote: Yes
Skills
Braze
Customer engagement platform for marketers
About Braze
Braze provides a customer engagement platform that helps brands connect with their customers effectively. The platform allows marketers to gather and utilize data from various sources to engage customers in real-time across multiple channels. Key features include cross-channel messaging, journey orchestration, and AI-driven experimentation to optimize marketing efforts. Unlike many competitors, Braze focuses on creating personalized experiences for users, catering to a wide range of clients from small businesses to large enterprises. The goal of Braze is to enhance consumer relationships and improve brand loyalty through effective engagement strategies.