Responsibilities

The Operations Associate will pick and pack items for dispatch to customers, receive and unpack pallets of product from vendors, ensuring inventory counts match purchase orders and invoices, and resolving discrepancies. They will manage inventory and re-shelving of canceled orders, clean and organize the sales floor and facility, manage waste and spoilage through FIFO practice, contact customers for substitutions or out-of-stock items, handle and scan product, and move product using carts and equipment. Additionally, they will handle products containing tobacco, nicotine, and/or alcohol, work in freezer locations, prepare quality beverages and food menu items, ensure accuracy of packaged food and beverages, follow health and safety guidelines, and prepare and stage orders for delivery while maintaining kitchen facility organization and standards.