Loan Processor
Multiply LabsFull Time
Junior (1 to 2 years)
Candidates should possess an Associate's degree with at least one year of mortgage industry experience or equivalent work experience, or six months of M&T Bank mortgage processing experience combined with 6-12 months in customer service, operations, or financial services. Proficiency in PC skills, including spreadsheets, word processing, email, and PDF software, is necessary. Preferred qualifications include knowledge of product, investor, and compliance requirements, versatility in a fast-paced environment, the ability to adapt to new policies, independent decision-making, excellent communication and organizational skills, strong attention to detail, prioritization abilities, teamwork, a strong work ethic, and reliability.
The Mortgage Processor II will process conventional and government loan requests according to product, underwriting, and investor guidelines, serving as a communication liaison between customers and the Mortgage department. Responsibilities include maintaining professional communication with all parties, obtaining necessary documentation from internal and external sources, notifying parties of irregularities, monitoring and updating loan information to meet underwriting conditions, and performing administrative duties such as preparing commitment letters and reviewing title insurance. The role also involves ensuring adherence to regulatory requirements, evaluating changes to regulatory documents, identifying and escalating risk-related issues, and maintaining internal control standards.
Full-service banking for individuals and businesses
M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.