Mitarbeiter (all genders) Teilzeit 15h in Hannover at Zalando

Hanover, Lower-Saxony, Germany

Zalando Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, FashionIndustries

Requirements

  • Kann sich in gutem Deutsch ausdrücken
  • Begeistert mit einem positiven Auftreten
  • Ist ein echter Teamplayer und steht Kolleg*innen jederzeit zur Seite
  • Ist flexibel am Freitag und Samstag zu arbeiten
  • Erfahrung im Einzelhandel oder im Umgang mit Kund*innen (erwünscht, aber kein Muss)

Responsibilities

  • Begrüßt Kund*innen mit einem Lächeln, ist hilfsbereit und hat eine positive Attitude
  • Trägt auf der Fläche und in der Anprobe Verantwortung dafür, dass der Store gut sortiert und attraktiv ist
  • Wickelt Kassiervorgänge professionell und effizient ab
  • Bearbeitet Reklamationen und Retouren schnell
  • Schafft durch Service und positive Ausstrahlung ein perfektes Einkaufserlebnis
  • Identifiziert sich mit Zalando und dem Ziel, die Welt nachhaltiger zu gestalten

Skills

Customer Service
Cashier
Retail Operations
Returns Processing
Merchandising

Zalando

European online fashion retail marketplace

About Zalando

Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.

Berlin, GermanyHeadquarters
2008Year Founded
$149.8MTotal Funding
IPOCompany Stage
Consumer Software, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Hybrid Work Options
Company Equity
Professional Development Budget
Visa Support
Wellness Program

Risks

Acquisition of About You may strain financial resources and affect profitability.
Virtual Fitting Room may face technological challenges and user adoption issues.
Competition from Vestiaire Collective's AI advancements could threaten Zalando's market position.

Differentiation

Zalando offers a seamless shopping experience with free delivery and returns.
The company invests heavily in technology for efficient operations and customer satisfaction.
Zalando's wide selection includes both well-known and emerging fashion brands.

Upsides

Acquisition of About You could expand market share in European fashion e-commerce.
Virtual Fitting Room may reduce return rates and improve customer satisfaction.
Zalando Partner platform could enhance third-party seller experience and increase commission revenue.

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