Humana

Manager, UM Behavioral Health

Oklahoma, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Manager, Utilization Management Behavioral Health

Employment Type: Full-time Location Type: Remote Salary: $86,300 - $118,700 per year

Position Overview

Become a part of our caring community and help us put health first. The Manager, Utilization Management Behavioral Health utilizes behavioral health knowledge and skills to support the coordination, documentation, and communication of medical services and/or benefit administration determinations. This role involves applying advanced technical knowledge to solve moderately complex problems, working within specific guidelines and procedures, and receiving assignments in the form of objectives to determine approach, resources, schedules, and goals. The Manager uses clinical knowledge, communication skills, and independent critical thinking to lead the team in providing the best and most appropriate treatment, care, or services for members. This role also involves coordinating and communicating with providers, members, or other parties to facilitate optimal care and treatment. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives within their departmental area. This position requires cross-departmental collaboration, conducting briefings and area meetings, and maintaining frequent contact with other managers across the department. Use your skills to make an impact!

Requirements

  • Must Reside in Oklahoma
  • Manager must hold one of the following licenses:
    • An active Licensed Registered Nurse (RN) in Oklahoma/multi-state, without restrictions.
    • A licensed Master’s Level Social Worker (LCSW, LMSW, LMSW-ACP, CSW, LPC, LMFT).
    • A Psychologist (PhD/EdD) in the State of Oklahoma without restrictions.
  • 3+ years of post-degree clinical experience in direct patient care.
  • 2+ years of case management and/or rehabilitative counseling experience.
  • 2+ years of clinical supervisory experience.
  • Previous experience in utilization management.
  • Comprehensive knowledge of Microsoft Office applications including Word, Excel, and Outlook.

Preferred Qualifications

  • Experienced with Milliman or Interqual criteria.

Additional Information

Work At Home Internet Statement

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required.
  • A wireless, wired cable, or DSL connection is suggested.
  • Satellite, cellular, and microwave connections can be used only if approved by leadership.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

HireVue Statement

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Compensation and Benefits

  • Scheduled Weekly Hours: 40
  • Bonus Incentive: This job is eligible for a bonus incentive plan based on company and/or individual performance.
  • Benefits: Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole-person well-being. Associate benefits are designed to...

Skills

Behavioral Health
Clinical Knowledge
Communication Skills
Critical Thinking
Provider Coordination
Utilization Management
Microsoft Office

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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