Manager, Reconciliation Operations at eBay

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, TechnologyIndustries

Requirements

8+ years of experience in financial operations, reconciliation, data analytics, or payments ecosystems
4+ years of experience managing high-performing teams in a cross-functional environment
Great team ability to work across multiple offices and time zones in a very diverse setting
Strong tech background especially skills in SQL, Python, and familiarity with Big Data technologies (Hive, Spark, BigQuery)
Knowledge of accounting flows, journal entries, and reconciliation automation
Demonstrated understanding of AI/ML models (e.g., classification, clustering, anomaly detection)
Preferred Qualifications
Experience in e-commerce, fintech, or payments operations
Hands-on exposure to BI/reporting tools (Tableau, MicroStrategy, Power BI)
Proven ability to scale data-driven reconciliation solutions across multiple payment channels and geographies

Responsibilities

Manage a blended team of Reconciliation Operations Analysts and Reconciliation Data Analysts focused on transaction-level accuracy, data recovery and ledger control
Work closely with the global Team and leadership to deliver on reconciliation operation goals
Oversee T+1/T+3 reconciliation cycles across global payment processors, internal systems, and ledger platforms
Drive SOP compliance and internal control readiness (e.g., SOX), including documentation for audit support
Work closely with Engineering, Product Managers, Finance Controllers, Risk, and Compliance teams
Review exception reporting and analysis with accounting
Follow the SOP global recon teams created to ensure alignment on reconciliations and reporting standards
Provide strategic direction for data automation, Python/SQL scripting, and Big Data analysis to improve reconciliation coverage and efficiency
Review and guide implementation of machine learning models for anomaly detection, failure prediction, and reconciliation intelligence

Skills

Reconciliation Operations

Payments Systems

Data Analytics

AI/ML

Anomaly Detection

Big Data Platforms

Ledger Control

Process Alignment

Team Leadership

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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