Machine Learning Engineer

Position Overview

• Location Type: Hybrid (Remote and Onsite - Expect in-office minimum twice per week on Anchor Days)
• Employment Type: Full Time
• Salary: (Details not provided - Compensation is a key component of the Total Rewards Program)
• Company: Clio – A global leader transforming the legal experience.

Summary: Clio is seeking a Machine Learning Engineer to join our rapidly growing engineering team. This role is for someone passionate about building innovative solutions and tackling new challenges while making a significant impact. The role is available to candidates across Canada (excluding Quebec) and the US.

What Your Team Does

The AI team at Clio is dedicated to transforming the legal experience by leveraging the latest technology in NLP and GenAI. The team’s goal is to deliver an incredible experience to customers by providing solutions that streamline their work and allow them to focus on client needs.

A Day in the Life

• Develop advanced machine learning models using structured and unstructured data to improve Clio’s customer experience.
• Create LLM-based solutions to help Clio’s clients save time and create efficiencies.
• Collaborate with engineering, product management, operations, and data science teams to identify new ML-driven features for Clio customers.
• Work in an agile environment with a team of machine learning engineers, MLOps engineering, and full-stack developers.

Requirements

• Hands-on experience in model development, particularly with traditional machine learning, NLP, and transformer-based models.
• Proficiency in data manipulation, cleaning, and preprocessing for complex unstructured datasets.
• Experience working with open-source LLM foundation models and APIs for commercial LLMs (e.g., ChatGPT, Gemini).
• Proven ability to quickly learn new technologies and adapt to a dynamic, fast-paced environment with distributed teams and customers.
• Portfolio of past projects showcasing successes, challenges, and growth as a machine learning expert.
• Exceptional communication skills and the ability to build trust with internal teams and external customers.
• Strong desire to continuously learn, challenge yourself, and refine your craft as a machine learning engineer.

Company Information

Clio is more than just a tech company – we are a global leader transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Total Rewards Program Highlights

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
• Hybrid work environment, with expectations for in-office attendance (minimum twice per week on Anchor Days).