Voya Financial

Lead Recordkeeper

United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries

Position Overview

  • Location Type: Not specified
  • Employment Type: Full Time
  • Salary: Not specified
  • Brief Description: Provides service and administrative support to nonqualified 409A and 457 plan clients. The role focuses on monitoring automated processes, ensuring accurate transaction processing, and assisting with plan valuation and reporting.

Profile Description

  • Monitors automated processes for pweb transfers, dividend imports and ROR postings for errors.
  • Provides notification to plan management and assists with issue resolution.
  • Ensures that all transactions are processed according to the company’s and the client’s standards.

Responsibilities

  • Processes transactions to complete plan valuation such as contributions, distributions, NQ check & tax, fees and earnings allocations for multiple plan designs and funding arrangements.
  • Formats and loads data.
  • Creates new class year sources as needed based on plan designs.
  • Adds new participants, alternate payees and sponsors to recordkeeping software and establishes web accounts as requested by plan management.
  • Formats and produces client reports, including:
    • Monthly reports
    • Specialty asset/liability comparison reporting
    • Quarterly valuation reports
    • Participant statements
  • Assists plan management with auditing of online enrollment results and reformats and loads audited distribution elections into the database.
  • Processes Investment Options changes on the plan level as needed.
  • Other duties as assigned.

Knowledge & Experience

  • Required:
    • 6+ years defined contribution client service experience
    • Project management skills
    • Excellent written and verbal communication skills
    • Ability to handle multiple priorities
    • Strong leadership abilities
  • Preferred:
    • Bachelor’s degree or equivalent

Compensation

  • Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. (Specific salary range not provided)

Company Information

  • Voya believes in being bold and committed to action.
  • Voya is committed to a work environment where differences are understood, valued, and intentionally pursued.
  • Voya’s Purpose: To empower America to prosper.

Skills

Client Service
Project Management
Communication Skills
Prioritization
Leadership

Voya Financial

Provides financial services and retirement solutions

About Voya Financial

Voya Financial offers a range of financial services, including retirement plans, investment management, and insurance products, to help individuals and businesses achieve financial wellness. Their services cater to individuals seeking retirement planning, employers looking to enhance employee benefits, and institutions needing tailored investment management. Voya stands out from competitors through its commitment to inclusiveness and corporate responsibility, which helps attract clients and talent. The company's goal is to build long-term relationships with clients, ensuring they achieve financial confidence and a fulfilling life.

New York City, New YorkHeadquarters
2014Year Founded
IPOCompany Stage
Fintech, Financial ServicesIndustries
5,001-10,000Employees

Benefits

Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Rally wellness program
Employee Assistance Program (EAP) and Work Life Services
Behavioral Health Family Support Program
Livongo support for diabetes, hypertension, and weight management
AccessHope cancer support
Wellthy caregiving assistance
Back-up child care and elder care
Health Advocate
ABLE accounts
Legal insurance
Identity theft protection
Voya Foundation Matching Gift Program

Risks

Increased competition from fintech companies may erode Voya's market share.
Operational challenges in integrating OneAmerica's business could affect service quality.
Regulatory scrutiny on fees may impact Voya's pricing strategies and profitability.

Differentiation

Voya's commitment to inclusiveness and corporate responsibility sets it apart in the market.
The acquisition of OneAmerica's retirement plan business expands Voya's client base significantly.
Voya's focus on digital financial planning tools enhances client engagement and satisfaction.

Upsides

Voya's ESG commitment aligns with the growing investor focus on sustainable investing.
The financial wellness market's growth offers significant opportunities for Voya's programs.
AI integration in investment management can enhance Voya's strategies and client outcomes.

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