Installation Technician

Salary: $52K Employment Type: Full-Time Location Type: Remote

Who is Flock?

Flock Safety is an all-in-one technology solution dedicated to eliminating crime and enhancing community safety. Our intelligent platform unifies cities, businesses, schools, and law enforcement agencies to collaboratively build a safer future. We provide a comprehensive, maintenance-free technology solution trusted by communities nationwide to deter and solve crime, ultimately creating safer environments for everyone.

Our holistic public safety platform is designed to be both comprehensive and intelligent, delivering actionable evidence essential for crime reduction, deterrence, and resolution across neighborhoods, schools, businesses, and entire cities. We achieve this by transforming unbiased data into objective answers, all while upholding transparency and privacy.

Flock is committed to offering a career-defining experience that allows employees to make a tangible impact on their communities. While safety is our core business, we foster a supportive and remote-optimized environment that cultivates strong, fulfilling relationships among team members, regardless of physical location. Our dedicated employees thrive in a positive, inclusive culture that rewards a bias towards action.

We have secured over $700M in venture capital from prominent investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. With a valuation exceeding $7.5B, Flock is undergoing intentional scaling and is actively seeking top talent to help us achieve our ambitious goal of reducing crime in the United States by 25% within the next three years.

The Opportunity

Flock Safety is seeking an Installation Technician to join our Field Operations team. Our team comprises results-driven, detail-oriented individuals who blend a strong work ethic with critical thinking to deliver exceptional product installations that delight our customers. As the face of our company in the field, our technicians engage directly with a diverse range of customers. This role is pivotal to our business's success.

How You'll Make an Impact:

• Install poles of varying lengths according to specific installation guidelines, which includes digging holes a minimum of 8” x 36”.
• Mount solar panels onto poles and attach external batteries to the solar panels.
• Affix license-plate reading cameras with PTZ (Pan, Tilt, Zoom) technology to poles, ensuring optimal angles for desired footage capture.
• Work on both public and private roads, often operating equipment at heights of 10-12 feet.
• Regularly utilize bucket trucks and/or ladders to work on equipment up to 30 feet high.
• Perform minor repairs on underground irrigation or private wiring.
• Adhere to a daily schedule by arriving prepared and completing tasks within reasonable timeframes.
• Submit installation photos via the Flock field app on a mobile device.
• Complete administrative tasks, including inventory management, reporting, ongoing training, and receiving product shipments.
• Conduct all work in a safe and professional manner.
• Meet with customers to discuss installation options and conduct site surveys.
• Interpret traffic control plans and permit drawings to identify correct installation locations for Flock devices.

The Skillset:

• This role requires frequent and continuous physical activity, including bending, digging, reaching, climbing, squatting, sitting, standing, walking, driving, and the ability to independently lift up to 50 lbs.
• Prior experience in field work is advantageous, such as construction, security systems installation, or low-voltage wiring.
• Prior experience or a willingness to be trained to operate and drive a bucket truck is required.
• Comfortable driving a work van (Ford Transit) and occasionally a 1-ton pickup truck (Ram 3500) or towing a small trailer.
• Prior experience operating a tow-behind compressor, stand-on skid steer (Toro Dingo), or ride-on skid steer (Bobcat) is a plus (training will be provided).
• Must be comfortable working on and around ladders and at heights.
• Possesses handyman-like skills, whether acquired personally or professionally.
• Ability to think critically and problem-solve while performing hands-on tasks.
• Strong time-management and organizational skills.