Devoted Health

In-House Network Representative

Texas, United States

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

Candidates must possess an unrestricted driver’s license to fulfill driving responsibilities, a high school diploma or equivalent, and solid ability to navigate Google or MS Suite of products. Healthcare or Health Insurance experience is required, along with a demonstrated understanding of healthcare or insurance concepts.

Responsibilities

The In-House Network Representative will be responsible for fielding all calls from providers requesting network access, responding to provider emails regarding access requests, supporting Network Field Leads in obtaining signatures on contracts and amendments, organizing and maintaining executed contract folders, coordinating internal communications to the Network Field Team, and supporting Network Development and Value Based Contracting Leadership as necessary. Additionally, the role involves providing overall support to the Network Development team and addressing escalated issues from Provider Service.

Skills

Provider network servicing
Contract management
Communication
Organization
Customer service

Devoted Health

Medicare Advantage plans with personalized support

About Devoted Health

Devoted Health provides Medicare Advantage plans aimed at simplifying and making healthcare more affordable for seniors aged 65 and older. Their plans include services like provider and pharmacy searches, prescription drug coverage, and preventive care rewards. Members pay premiums for these plans, and the company may also receive government payments for managing Medicare benefits. What sets Devoted Health apart from competitors is their high level of customer service, featuring Devoted Health Guides who assist members in navigating their healthcare options and addressing common issues with traditional insurance. Additionally, they promote preventive care through the Devoted Dollars program, which rewards members for engaging in health activities. The goal of Devoted Health is to create a more compassionate and accessible healthcare experience for its members.

Waltham, MassachusettsHeadquarters
2017Year Founded
$2,194.5MTotal Funding
SERIES_ECompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Comprehensive health plan
401(k) retirement plan
Generous vacation and holiday time
Lyra mental health resources
Time off to vote

Risks

Increased competition from Medicare Advantage providers like Clover Health and Oscar Health.
Potential regulatory changes affecting Medicare Advantage plans by CMS.
Rising healthcare costs could impact the affordability of Devoted Health's plans.

Differentiation

Devoted Health offers personalized assistance through Devoted Health Guides for member support.
The company emphasizes preventive care with its Devoted Dollars rewards program.
Devoted Health integrates virtual and in-home care with top local providers.

Upsides

Devoted Health raised $287 million in Series E funding in 2024.
The company expanded Medicare Advantage plans to eight new states in 2023.
Devoted Health achieved a 5-star Medicare Advantage rating in Ohio in 2023.

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