Director of Operations
Offchain LabsFull Time
Expert & Leadership (9+ years), Senior (5 to 8 years)
India
Key technologies and capabilities for this role
Common questions about this position
Tala has a remote-first approach with offices in Santa Monica, CA (HQ), Nairobi, Kenya, Mexico City, Mexico, Manila, the Philippines, and Bangalore, India.
Candidates need 7+ years of experience in Collections & Servicing in the financial services industry, with at least 3 years of management or supervisory experience.
This information is not specified in the job description.
Tala seeks people with an entrepreneurial spirit who are passionate about their mission to expand financial access, and most Talazens join because they connect with this mission in a high-growth fintech environment.
A strong candidate will have 7+ years in collections and servicing in financial services, including 3+ years in management, and be comfortable building operations from the ground up in a hands-on leadership capacity.
Digital wallet and lending platform for underserved
Tala operates as a digital wallet and lending platform that focuses on providing financial services to individuals who are often overlooked by traditional banks. The platform uses artificial intelligence and machine learning to create a personalized financial experience for its users. Customers can access instant credit, transfer money easily, and pay bills all through a single app. Tala's unique data tools allow it to serve a diverse range of customers, including those without access to conventional banking. The company generates revenue through interest and fees on the credit it offers, as well as transaction fees for money transfers and bill payments. Operating in multiple countries across three continents, Tala adapts its services to different markets while aiming to enhance the financial well-being of its users by providing tailored credit lines and financial advice.