Senior Commercial Payments Representative
M&T BankSalary not specified
- Full Time
- Senior (5 to 8 years)
$30,000 – $40,000Compensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
BankingIndustries
Requirements
Candidates must possess a high school diploma or GED, or equivalent work experience, and a minimum of 6 months of cash handling experience, along with 6+ months of demonstrated customer service experience. They should also have excellent customer service skills, a passion for helping others, and the ability to identify and escalate concerns of risk to appropriate channels, as well as the ability to follow directions, policies, and procedures.
Responsibilities
The Full Time Teller will engage in assisting with various financial needs and processing transactions, including deposits, withdrawals, and transfers; handling cash and maintaining accurate cash drawer balances; adhering to all bank policies and procedures, including compliance and risk management protocols; recognizing opportunities and cross-selling bank products to deepen customer relationships; engaging customers and leveraging digital tools to educate them on self-service options; assisting with custodianship, audits, and other operational tasks; maintaining a clean and organized work area; and potentially supporting nearby branch locations based on business necessity.
Skills
Cash Handling
Customer Service
Transaction Processing
Compliance
Risk Management
Communication
Problem-Solving
Santander
Provides banking, investment, and insurance services
About Santander
Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.
Key Metrics
Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees