[Remote] Financial Crime Senior Manager, Delivery at Monzo

Cardiff, Wales, United Kingdom

Monzo Logo
£89,300 – £112,900Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Banking, Financial ServicesIndustries

Requirements

  • Proven track record of leading and delivering significant, large-scale operational transformations (inferred from incomplete description)

Responsibilities

  • Deliver the successful execution of critical Financial Crime Operations initiatives at the intersection of Strategy, Regulation, and Operations
  • Define, manage and execute the Financial Crime Operations delivery roadmap, ensuring alignment with Monzo's wider strategy and regulatory commitments
  • Lead the delivery of the new EU Operating Model for FinCrime, adapting UK processes to support EU obligations across multiple jurisdictions
  • Drive large-scale operational transformation, including outsourcing changes and continuous improvement initiatives to build a more robust and scalable function
  • Champion and embed a culture of ownership, empowerment, and continuous improvement across the team
  • Establish and maintain best-in-class governance for planning, tracking, reporting, and realising benefits from programmes
  • Ensure timely, accurate, and transparent communication of progress, risks, and dependencies to senior leadership
  • Build deep, trusted relationships with Directors and Executives across Risk, Compliance, Product, and Operations
  • Act as the voice of Financial Crime Operations in bank-wide forums, influencing prioritisation and ensuring delivery needs are met
  • Resolve complex conflicts and align stakeholders across multiple functions and jurisdictions for successful delivery
  • Take on people leadership responsibilities for a small team of Delivery Managers responsible for large-scale, cross-functional FinCrime programmes

Skills

Key technologies and capabilities for this role

Financial CrimeTransaction MonitoringRegulatory ReportingOperations ManagementProject DeliveryProcess ImprovementRisk ManagementStakeholder ManagementChange ManagementLeadership

Questions & Answers

Common questions about this position

What is the salary range for the Financial Crime Senior Manager role?

The salary range is £89,300 - £112,900 plus benefits.

Is this role remote-friendly, and where can it be based?

The role can be based in London, Cardiff, or UK Remote.

What are the key responsibilities for this position?

Key responsibilities include delivering critical Financial Crime Operations initiatives, managing the delivery roadmap aligned with strategy and regulations, leading the EU Operating Model, and driving operational transformations like outsourcing and improvements.

What is the culture like in Monzo's Financial Crime Operations team?

The team acts as a shield and engine, managing scale and complexity while staying human and customer-focused, operating with high accountability, constant iteration, and thriving in a fast-paced environment to support safe growth.

What makes a strong candidate for this Senior Manager role?

Strong candidates will have experience owning complex, high-impact changes in financial crime operations, transforming delivery processes, and supporting global expansion like the EU operating model, with the ability to align operations with strategy and regulations.

Monzo

Digital-only banking platform for consumers

About Monzo

Monzo operates as a digital-only banking platform focused on providing a modern way for individuals to manage their finances. Its main product is a mobile app that allows users to track their income, spending, and savings easily. The app includes features that help users save money, such as automatically setting aside a portion of their paycheck or rounding up transactions to the nearest dollar. Monzo generates revenue through interest on deposits, fees for certain services, and interchange fees from card transactions, as well as offering overdrafts and personal loans. What sets Monzo apart from traditional banks is its real-time balance updates and instant spending notifications, which help users stay informed about their finances. The goal of Monzo is to provide a convenient, mobile-first banking experience that meets the needs of its growing customer base, which has surpassed 8 million users.

London, United KingdomHeadquarters
2015Year Founded
$1,856.7MTotal Funding
LATE_VCCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Competitive salary
Flexible working hours
Work from home
Stock options
32 days of paid vacation and public holidays per year
Health insurance
EAP
Learning budget
Home office stipend
Paid parental leave

Risks

Monzo breached UK banking regulations, risking reputational damage and fines.
Expansion into Europe poses regulatory challenges and potential licensing delays.
Reliance on digital platforms makes Monzo vulnerable to technological disruptions.

Differentiation

Monzo offers real-time spending updates and categorized transactions via a mobile app.
The 'Pots' feature allows users to set aside money for specific purposes.
Monzo Plus provides premium features like custom card designs and travel insurance.

Upsides

Monzo secured $400M in 2024, valuing the bank at $5 billion.
The partnership with SignLive enhances accessibility for Deaf customers.
Expansion into Europe in 2025 could significantly increase Monzo's customer base.

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