Expert Microsoft Dynamics 365 CRM

Company Description

Talan is an international consulting and technological expertise group that accelerates its clients' transformation through the levers of innovation, technology, and data. For over 20 years, Talan has been advising and supporting companies and public institutions in the implementation of their transformation and innovation projects in France and internationally. Present in 20 countries, the Group, certified Great Place To Work, which has more than 7200 employees, aims to exceed the one billion euro mark by 2025. We support companies in various sectors: energy, industry, transport, finance, luxury… through 3 main areas of expertise: Management and Innovation Consulting (320 Consultants in France), Data valorization, structuring, and usage (Data and Technologies), Software solutions integration (Cloud and Applications Services). Our values: commitment, respect, sharing, teamwork, and optimism. Talan is a responsible company, recognized by its employees and attached to diversity.

Job Description

You will be integrated into the Customer Experience team, specifically within the Microsoft Dynamics offering. Our areas of expertise include: expertise, AMOA, piloting, implementation, and CRM strategy. Our clients are major groups leading in their business sectors such as finance, real estate, insurance, etc., as well as large SMEs and mid-sized companies based throughout France. We also offer you the opportunity to join our service center to best meet our clients' challenges. As a privileged partner of Microsoft, Talan provides you with strong support from the publisher (training, certification plan, events, etc.). Together, let's achieve new talented projects…

Your Responsibilities

• Design and implement complete solutions tailored to client needs on Dynamics 365 CRM.
• Supervise a team of technical consultants: task planning, technical support, progress monitoring.
• Participate in feasibility studies, functional and technical analysis, and propose innovative solutions.
• Draft and validate technical and functional specifications.
• Ensure the quality, performance, and security of developed applications.
• Maintain technological watch to integrate best practices and innovations.
• Collaborate with various stakeholders: project teams, business units, and clients.

Qualifications

Required Profile

• Confirmed experience of 5 years or more in the development and implementation of Microsoft Dynamics CRM solutions.
• In-depth mastery of recent versions of Dynamics 365 and at least one associated module (Sales, Customer Service, Field Service, Customer Insights/Marketing).
• Confirmed experience of 5 years or more in C#, .NET, JavaScript, and associated technologies.
• Experience in system integration and use of tools like Power Platform, Azure Logic Apps, and other Microsoft cloud services.
• Proven leadership and ability to manage and motivate a technical team.
• Ability to understand business needs and translate them into technical solutions.
• A functional or technical Microsoft Dynamics 365 certification (MB-210, MB-230, PL-400, PL-600) is a plus.
• Any experience with Azure is also a plus. For example: Azure Functions, Web Apps, Azure Cognitive Services, Azure Service Bus, Copilot, Power BI (list not exhaustive).

Your Personal Skills

• Excellent oral and written communication.
• Analytical mindset and problem-solving skills.
• Proactivity, autonomy, and sense of responsibility.
• Ability to manage multiple priorities.

Employment Details

• Employment Type: Full-time
• Location Type: Remote