Director of Health Equity

Position Overview

• Location Type: Remote considered, Chapel Hill, NC; Newton, MA; New York, NY; Minneapolis, MN
• Job Type: Full-time
• Salary: $125,000-$150,000 (Director 1 - Director 2), depending on qualifications, plus bonus potential and benefits
• Company: Well (https://www.well.co/)

Advancing health equity remains at the center of what we do at Well, in alignment with our mission to generate unparalleled levels of health engagement and transformative health outcomes for each of our members. The Director of Health Equity is responsible for leading our internal efforts to develop and execute a robust health equity strategic plan, drive internal visibility and alignment towards company-wide objectives, while also serving as an external ambassador with Employer B2B and Sponsored DTC prospects and clients for this critical domain.

Reporting To

• Chief Operating Officer

Key Responsibilities

• Refine/develop Well’s Health Equity strategy using available literature, data, research, and evidence to formulate a clear articulation of what Well can and cannot impact and an associated set of measures to evaluate progress against the target areas.
• Serve as the Health Equity Subject Matter Expert (SME) across Well, collaborating with each functional area (Product, Client Success, PEP, Growth, BI, Data Science, etc.) to evaluate the implications of the Health Equity strategy and create action items.
• Lead all Health Equity focus areas on Well’s Platform Experience & Performance (PEP) team including responsibility for proposing/updating focus area metrics that align with the Health Equity strategy, utilizing dashboards to better understand our sub-populations, identifying key opportunity areas for intervention, developing and designing data-driven interventions to progress against the chosen focus area KPIs/metrics and monitoring the performance of those interventions in an iterative, rapid innovation cycle.
• Work collaboratively with the product organization on the ongoing product enhancement concepts that will differentiate Well as the leader in health engagement for marginalized, underserved populations.
• Establish quarterly cadence for reporting out progress against our health equity agenda and create an annual report that highlights the tangible progress on the strategy and key outcomes.
• Act as the primary internal (LT, BOD, All Hands, etc.) and external (clients, prospects, presentations, etc) spokesperson for Well to represent our Health Equity strategy and results.
• In partnership with product marketing, create market-facing materials that are used to articulate and differentiate Well as the leaders in advancing health engagement and outcomes for marginalized populations across our B2B and Sponsored DTC prospects and clients. This includes content for use in presentations and other external communications.

Requirements

• Details not provided in the job description.

Application Instructions

• Details not provided in the job description.

Company Information

• Mission: To transform healthcare through our unique impact on our members' health and happiness.
• Product: A consumer health engagement platform that integrates concierge services, behavioral health, telemedicine, care management and wellness services to drive sustained engagement, lower costs and improve the health of members.
• Website: https://www.well.co/
• Careers Page: https://www.well.co/careers