Temporary D365 Operations Product Owner
OLLYSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Managed Services, ERP SupportIndustries
Requirements
Candidates must possess a minimum of 2 years of experience with Dynamics 365 Finance and Operations (ERP) Financials and at least 1 year of experience with Dynamics 365 ERP implementations. A full lifecycle Dynamics 365 ERP implementation (Analysis – Deployment) is required, along with a minimum of 3 years of industry and/or consulting experience. Certification in Dynamics 365 ERP Financials or attainment within 90 days of employment is necessary. Proficiency in US GAAP, working knowledge of industry-specific best practices, excellent communication, planning, and organization skills, strong customer relationship skills, and the ability to establish priorities and work independently are essential. A Bachelor's Degree or equivalent combination of education and experience is required. Desired qualifications include Dynamics 365 ERP 2012 experience, an Accounting Degree, certification in another Dynamics 365 ERP module, Microsoft Sure Step Certification, understanding of IFRS standards, and CPA or CMA.
Responsibilities
The Dynamics 365 Finance and Operations (ERP) Support Consultant will provide world-class customer service and achieve client satisfaction by troubleshooting and resolving issues within the Dynamics 365 ERP application, focusing primarily on the Financial and Project modules. Responsibilities include monitoring and triaging support cases, delivering high-quality solutions, communicating effectively with customers, partners, and team members, and supporting team members. The role involves developing whitepapers, best practice knowledge base articles, and proactive services, maintaining effective customer relationships, logging incidents, documenting communications, and optimizing individual utilization. Additionally, the consultant will participate in larger project initiatives, lead process area-specific workstreams, and may be involved in performance improvement initiatives, new module implementations, version updates, testing, developing functional designs for customizations and integrations, and upgrade projects.
Skills
Dynamics 365 Finance and Operations
ERP
Troubleshooting
Customer Service
Financial Modules
Project Modules
Business Case Development
Performance Improvement
Module Implementation
Version Updates
Testing
Functional Design
Customizations
Integrations
Upgrade Projects
Knowledge Base Development
Proactive Services
AIP Connect
Facilitates connections among like-minded individuals
About AIP Connect
AIP Connect specializes in connecting individuals and organizations that share similar interests and goals. The team at AIP is composed of skilled connectors who leverage their extensive network and industry knowledge to facilitate meaningful relationships. They focus on understanding the unique needs of each party to ensure a suitable match. Unlike many competitors, AIP Connect emphasizes integrity and an open approach in their interactions, which helps build trust and long-lasting connections. The primary goal of AIP Connect is to create a community where like-minded individuals can collaborate and thrive together.
None, CanadaHeadquarters
2006Year Founded
VENTURE_UNKNOWNCompany Stage
ConsultingIndustries
11-50Employees