ServiceNow Technical Consultant
CprimeSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, IT ServicesIndustries
Requirements
- Minimum of 2 years of technical or functional experience with ServiceNow
- Desirable: ServiceNow CSA (ServiceNow Certified System Administrator)
- Desirable: Specialized certifications (e.g., CIS-ITSM, CIS-Discovery, CIS-CSM, CIS-PPM, CAS-PA, CAD)
- Desirable: Renowned industry certifications (e.g., ITIL, IT4IT, eTOM, COBIT)
- Minimum B2 level in written and read English
- Computer Engineering / Technical Informatics / Equivalent Bachelor's or Master's degree
- Good communication skills
Responsibilities
- For process analysis profile: Create client solutions addressing requirements through technical design following ServiceNow best practices
- For process analysis profile: Organize requirements gathering workshops with clients
- For process analysis profile: Conduct requirements gathering with clients and provide optimal ServiceNow solutions
- For process analysis profile: Define and elaborate User Stories for technical teams
- For process analysis profile: Generate solution designs for technical teams to develop technical designs and implement User Stories using NowCreate methodology
- For process analysis profile: Develop soft skills to act as a trusted advisor to clients and make recommendations aligned with business objectives
- For process analysis profile: Optionally handle technical tasks personally
- For process analysis profile: Elaborate functional tests
- For technical profile: Implement User Stories provided by analysts
- For technical profile: Elaborate technical designs
- For technical profile: Document technical activities
- For technical profile: Elaborate unit tests
- For technical profile: Provide ideas or improvements to designs when appropriate
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What are the minimum requirements for this ServiceNow Consultant role?
Candidates need a minimum of 2 years of technical or functional experience with ServiceNow, B2 level English (written and read), a degree in Computer Engineering or equivalent, and good communication skills.
What is the company culture like in DXC Technology's ServiceNow practice?
The team is based on trust, empathy, companionship, personal growth, and client care, with a supportive environment including team building activities, access to knowledgeable architects, and never working alone.
What career growth opportunities are available in this role?
You can orient your career in technical, functional, or pre-sales directions, access projects in Iberia and Europe, gain certifications with community support, and grow through internal knowledge sharing.
Is this a remote position or does it require office work?
This information is not specified in the job description.
What salary or compensation does this role offer?
This information is not specified in the job description.
DXC Technology
IT services for enterprise modernization and management
About DXC Technology
DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.
McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees