Senior Claims Specialist
Integrated Specialty Coverages, LLCSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, Commercial ClaimsIndustries
Requirements
- Proven experience of Casualty and Financial Lines claims processes and procedures is preferred
- Self-motivated and able to work under pressure with a high level of responsibility
- Effective time management with the ability to multi-task and prioritize to meet varying tasks and deadlines
- Adaptability to be able to quickly pivot in a dynamic claims environment in response to evolving demands and priorities
- Strong verbal and written skills
- Ability to work with integrity, independently or as part of a team to achieve personal and business objectives
- Good numeracy, literacy and attention to detail
- Able to self-reflect/analyze, actively seek feedback to identify strengths and personal development
Responsibilities
- Process Casualty and Financial Lines claims efficiently and accurately in line with AIG’s claims handling guidelines, ensuring timely resolutions for customers
- Work closely with vendors including solicitors and loss adjusters in monitoring their performance, in handling litigation cases
- Engage with policyholders, brokers and agents on the progress of each claim, continuous engagement with Underwriters
- Monitor and report on any loss trends / insights and negotiate direct settlement with third-party / third-party legal representatives in a pro-active manner
- Manage new incoming claims and ensure claims are in line with Best Practice
- Ensure timely reserving, claim file updates, and data accuracy is maintained
- Ensure timely coverage responses are delivered to the stakeholders
- Support the Casualty and Financial Lines Claims team in delivering its Claims Promise
- Communicate professionally and effectively with stakeholders to foster trust and confidence between AIG and our customers
- Provide training to stakeholders on claims related matters when required
- Contribute to the overall efficiency of the claims team by consistently meeting or exceeding quality and productivity targets
- Maintain a high level of quality, adhering to AIG’s procedures, policies, and processes
- Identify potential fraud risks and take proactive steps to safeguard the company’s operations and financial integrity
- Improve processes, reduce transactional costs, and enhance the effectiveness of claims handling
Skills
Claims Handling
Casualty Claims
Financial Lines
Litigation Management
Claims Reserving
Vendor Management
Loss Adjusting
Underwriting Collaboration
Policyholder Engagement
Broker Communication
Claims Reporting
Settlement Negotiation
Data Accuracy
Coverage Analysis
AIG
Global insurance provider for individuals and businesses
About AIG
AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.
New York City, New YorkHeadquarters
1919Year Founded
IPOCompany Stage
Cybersecurity, Financial ServicesIndustries
10,001+Employees