VP, Global Treasurer & Credit Risk Officer
Kraken$235,000 - $387,200/year
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries
Requirements
- High school diploma or equivalent, plus specialized training, a two-year degree, or equivalent work experience
- Five to ten years of general experience, with Customer Service and/or Treasury Product experience preferred
- Competencies in bank operations, demonstrated by product knowledge and service expectations
- Working knowledge of all department procedures
- Ability to operate a keypad device 80% of the day using fingers, thumbs, hands, wrists; sitting 6 hours/day; standing 1 hour/day; walking 1 hour/day; manual dexterity for typing 80% of the day; close vision (18”-20”) for computer work
Responsibilities
- Prove competencies in bank operations by demonstrating product knowledge and service expectations
- Act as liaison between TM Sales and CTO/Deposit Operations/Wire teams for authentication and completeness checks on customer paperwork
- Maintain working knowledge of all department procedures
- Assist in maintaining up-to-date corporate and departmental policies and procedures
- Attend periodic education opportunities to stay up-to-date on regulations/rules
- Assist in special projects, such as new product implementation and procedure documentation
- Act as primary point of contact with customers to resolve discrepancies related to documentation or authorization of customer requests
- Manage customer requests for updates and maintenance of Signature Cards, Account Resolutions, Beneficial Ownership Documents, Wire Set Ups, Repetitive Money Transfer Agreements, and corresponding Bank/Treasury Documents, including corresponding with customers by email/phone, working with Bank personnel to produce documents, sending documents to customers, reviewing executed documents, and delivering to processing areas
- Follow up on deposit accounts opened and correct deficiencies or document exceptions
- Assign work received via email to CTO and Deposit Operations/Wire employees
- Maintain good working relationships with bank employees in other departments and business lines; demonstrate strong interpersonal skills, ability to work independently and as a team player
- Perform other duties as assigned to support the department
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the work location for this position?
The position is based at 355 North Fifth Street, Indiana, PA 15701 or 7660 Saltsburg Rd, Pittsburgh, PA 15239.
What are the typical work hours?
Work hours are Monday through Friday from 8:00am to 5:00pm, with additional hours as needed to fulfill department needs.
What experience is required for this role?
Requires five to ten years of general experience, with customer service and/or Treasury product experience preferred.
What education is needed for this position?
Requires a high school diploma or equivalent, plus specialized training, a two-year degree, or equivalent work experience.
What skills make a strong candidate for this role?
Strong candidates demonstrate strong interpersonal skills, the ability to work independently and as a team player, product knowledge, and experience in customer service or treasury products.
M&T Bank
Full-service banking for individuals and businesses
About M&T Bank
M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.
Buffalo, New YorkHeadquarters
1993Year Founded
IPOCompany Stage
Financial ServicesIndustries
10,001+Employees