Cloud Engineer II-Observability at Smarsh

Bengaluru, Karnataka, India

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, FinTech, ComplianceIndustries

Requirements

Professional degree in Computer Science from a reputed college with consistent academic record
4-6 years of professional experience in DevOps or software engineering roles, with a focus on configuring, deploying, and maintaining Kubernetes in AWS
Strong proficiency in infrastructure as code (IaC) using Terraform, AWS CloudFormation, or similar tools
Experience with scripting and automation using languages such as Python
Experience with CI/CD pipelines and automation tools such as Concourse, Jenkins, or Ansible
Experience with teams having delivered observability and telemetry tools and practices, such as Prometheus, Grafana, ELK stack, distributed tracing, and performance monitoring
Experience with cloud-native tools such as Istio, Argo CD, External Secrets Operator, Keda, Karpenter, etc
Understanding of SRE principles including monitoring, alerting, error budgets, fault analysis, and automation
Concepts of SLI, SLO, SLA; ability to define SLIs (Service Level Indicators), SLOs (Service Level Objectives), and error budgets
Excellent problem-solving skills and attention to detail
Programming background in a cloud environment, strong understanding of cloud automation, observability, and security best practices
Ability to collaborate effectively with cross-functional teams
Participate in an on-call rotation to provide 24/7 support for critical systems

Responsibilities

Develop and analyze various business and technical scenarios to drive the highest levels of executive decision-making around Observability resources
Drive consensus and decisions with stakeholders
Develop and implement automation to provision, configure, deploy, and monitor Observability services
Create reusable integrations for third-party tools (e.g., CI/CD systems, monitoring platforms, container registries and many more) to consolidate workflows
Communicate risks and progress in a timely manner to reporting supervisor
Ensure efficient resource utilization and continuously improve processes leveraging automation and internal tools resulting in enhanced Product delivery, maturity, and scalability
Support the features delivered by debugging and creating RCA for production issues and subsequently work towards short term and long-term fix

Skills

Key technologies and capabilities for this role

Cloud EngineeringObservabilityTelemetryMonitoringVisualizationPlatform EngineeringCloud AutomationSecurity Best PracticesProgrammingKubernetesAWSPrometheusGrafanaELK Stack

Questions & Answers

Common questions about this position

What education is required for the Cloud Engineer II-Observability role?

A professional degree in Computer Science from a reputed college with a consistent academic record is required.

What is the minimum years of experience needed for this position?

This information is not specified in the job description.

Is there an on-call requirement for this role?

Yes, the role includes participating in an on-call rotation to provide 24/7 support for critical systems.

What does the Observability team do at Smarsh?

The Observability team builds and manages the single telemetry and observability service used by all product teams, providing as-a-service telemetry, monitoring, and visualization capabilities.

What salary or compensation does this position offer?

This information is not specified in the job description.

Smarsh

Archiving and compliance solutions provider

About Smarsh

Smarsh provides archiving and compliance solutions specifically designed for financial services, government agencies, and other regulated industries. Their main product is a cloud-based archive that allows organizations to securely store, search, and manage their communications data, including emails, text messages, and social media interactions. This system helps businesses meet complex security, data privacy, and regulatory requirements. Smarsh differentiates itself from competitors by offering a scalable Software-as-a-Service (SaaS) model that caters to both large enterprises and smaller organizations, ensuring that clients can adapt to evolving regulations. Their goal is to help organizations efficiently manage their communication data, identify risks, and maintain compliance, particularly through tools like Connected Capture for Microsoft Teams, which supports remote workforces.

Portland, OregonHeadquarters

2001Year Founded

$42.4MTotal Funding

BUYOUTCompany Stage

Enterprise Software, Cybersecurity, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Hybrid Work Options

Stock Options

401(k) Company Match

Employee Assistance Programme

Wellness Program

Adoption Assistance

Group Income Protection

Group Life Assurance

Maternity Leave

Paternity Leave

Workplace Pension Scheme

Monthly Wellness Allowance

Company Bonus

Risks

Integration with OpenAI's API may pose compliance and security challenges.

EU's AI Act requires significant adjustments to Smarsh's AI systems.

Expansion into Latin America may expose Smarsh to regional instability.

Differentiation

Smarsh offers cloud-native, context-aware archiving solutions for regulated industries.

The company integrates with popular tools like Microsoft Teams for seamless compliance.

Smarsh serves 9 of the top 10 banks, showcasing its industry trust.

Upsides

Smarsh's global expansion includes a new office in Costa Rica for enhanced support.

Integration with OpenAI's ChatGPT API enhances Smarsh's AI compliance capabilities.

Partnership with Verizon simplifies mobile compliance procurement for Verizon's clients.

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