Behavioral Health Care Manager II at Elevance Health

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

MA/MS in social work, counseling, or a related behavioral health field, or a degree in nursing, plus minimum of 3 years of experience with facility-based and/or outpatient psychiatric and substance abuse or substance abuse disorder treatment (or equivalent combination of education and experience)
Current active unrestricted license such as RN, LCSW, LMSW, LMHC, or (as allowed by applicable state laws) LMFT to practice as a health professional within the scope of licensure in applicable states or territory of the United States
Previous experience in case utilization management with a broad range of experience with complex psychiatric/substance abuse cases
Prior managed care experience
Valid New York license (required for applicants in New York, New Jersey, and Connecticut tri-state area)
Reside within reasonable commuting distance from posting location(s) unless accommodation granted

Responsibilities

Manage psychiatric and substance abuse or substance abuse disorder facility-based and outpatient professional treatment health benefits through telephonic or written review
Use appropriate screening criteria knowledge and clinical judgment to assess member needs, ensuring access to medically necessary quality behavioral healthcare in a cost-effective setting in accordance with UM Clinical Guidelines and contract
Refer cases to Peer Reviewers as appropriate
Perform psychiatric and substance abuse or substance abuse disorder assessment, coordination, implementation, case planning, monitoring, and evaluating to promote quality member outcomes, optimize member health benefits, and promote effective use of health benefits and community resources
Serve as a resource to other BH Care Managers
Assist with more complex cases and participate in inter- and intradepartmental teams’ projects and initiatives

Skills

Key technologies and capabilities for this role

Behavioral HealthUtilization ManagementCase ManagementPsychiatric AssessmentSubstance AbuseTelephonic ReviewClinical GuidelinesPeer ReviewSocial Work

Questions & Answers

Common questions about this position

Is this position remote or virtual?

This is a virtual role enabling associates to work full-time virtually, except for required in-person training sessions when indicated, though candidates must be within a reasonable commuting distance from the posting location(s) unless accommodation is granted.

What are the minimum education and experience requirements?

Requires MA/MS in social work, counseling, or related behavioral health field or nursing degree, minimum 3 years experience with facility-based and/or outpatient psychiatric and substance abuse treatment, current active unrestricted license such as RN, LCSW, LMSW, LMHC, or LMFT, previous case utilization management experience with complex cases, and prior managed care experience.

What is the work schedule for this role?

The shift is Monday-Friday from 8:30AM-5:00PM EST.

What preferred skills are mentioned for this position?

Preferred skills include excellent oral and written communication skills, strong interpersonal abilities, exceptional problem-solving, facilitation, and independent decision-making.

What makes a strong candidate for this Behavioral Health Care Manager II role?

A strong candidate will have the required MA/MS or nursing degree, 3+ years of relevant treatment experience, active licensure, case management with complex cases, managed care background, plus preferred communication, interpersonal, problem-solving, and decision-making skills.

Elevance Health

Integrated health services and digital platform

About Elevance Health

Elevance Health focuses on enhancing the health of individuals throughout their lives by evolving from a traditional health benefits organization into a comprehensive health partner. The company serves over 118 million people, providing support at every stage of health through an integrated approach that addresses a wide range of health needs. Their services are backed by advanced capabilities and a digital health platform that streamlines access to care. Unlike many competitors, Elevance Health emphasizes a holistic view of health, aiming to redefine health and improve community well-being. The ultimate goal is to make health improvements accessible to everyone.

Indianapolis, IndianaHeadquarters

1944Year Founded

$309.4MTotal Funding

IPOCompany Stage

Enterprise Software, Social Impact, HealthcareIndustries

10,001+Employees

Benefits

Medical, dental, & vision insurance

401(k) + match

Paid holidays

Paid Time Off

Incentive bonus programs

Stock purchase plan

Life insurance

Wellness Programs

Financial education resources

Adoption & Surrogacy Assistance

Dependent-care Flexible Spending Account (DCFSA)

Parental Leave

Parental Transition Week

Critical Caregiving Leave

Risks

Departure of CFO John Gallina may create a gap in financial leadership.

Lawsuit against CMS over MA Star Ratings could lead to financial penalties.

CareBridge integration may face operational challenges, disrupting service delivery.

Differentiation

Elevance Health integrates whole health approach with digital health platform for comprehensive care.

Acquisition of CareBridge enhances home health services within Carelon division.

Strategic partnership with Clayton, Dubilier & Rice aims to innovate primary care delivery.

Upsides

AI integration in home health services can reduce hospital readmissions and improve outcomes.

Predictive analytics support early disease detection, aligning with Elevance's whole health approach.

Telehealth expansion offers opportunities to reach more patients remotely.

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