Blank Street

Barista | Birmingham

Birmingham, England, United Kingdom

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
HospitalityIndustries

Job Description

Position Overview

  • Location Type: Onsite
  • Employment Type: Part-Time
  • Salary: Not Specified

Blank Street is a company dedicated to transforming the high street coffee experience. We believe in rituals and creating joy through quality coffee and hospitality. We are seeking enthusiastic and customer-focused Baristas to join our team. This role requires a friendly and reliable individual who can thrive both independently and as part of a team.

Our Values

  • Magic is in the Details: We value attention to detail and creating meaningful moments.
  • Move as One: We prioritize teamwork and collaboration.
  • “My Home is your Home” Hospitality: We value treating others with the same care and consideration as a guest in one's own home.

Who You Are

  • A friendly and enthusiastic team player with a passion for excellent customer service.
  • A reliable employee who can effectively manage time and priorities, including during busy rush periods.
  • Passionate about creating delicious coffee and cafe beverages.
  • A strong independent problem solver with proven multi-tasking and communication skills.
  • Curious, adaptable, and always willing to learn.
  • Comfortable working in a team or independently.
  • Comfortable maintaining store safety.

Responsibilities

  • Delight customers with consistent, welcoming, and engaging customer service, turning customers into regulars.
  • Work within a world-class coffee program using Eversys equipment and products to prepare drinks.
  • Complete training to ensure proper handling of food and beverages.
  • Implement systems to minimize product wastage, adjusting par levels as needed.
  • Adhere to Health and Safety Regulations and Food Safety Standards.
  • Maintain full knowledge and adherence to product, service, and brand training playbooks.
  • Participate in initiatives with Operations and Marketing teams to increase foot traffic, sales, and customer loyalty.

Requirements

  • Experience in the customer service or hospitality industry.
  • Availability that meets the needs of our cafes.

Application Instructions

  • Not Specified

Skills

Customer Service
Teamwork
Time Management
Multi-tasking
Communication
Food Safety
Coffee Preparation
Adaptability

Blank Street

Specialty coffee shop with efficient service

About Blank Street

Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.

New York City, New YorkHeadquarters
2020Year Founded
$50.6MTotal Funding
EARLY_VCCompany Stage
Food & Agriculture, Consumer SoftwareIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Flexible Work Hours
Company Equity

Risks

Rapid expansion may lead to operational inefficiencies and overextension.
Subscription program may not resonate with all customer segments, risking dissatisfaction.
Reliance on outsourced vendors poses risks if supply chain disruptions occur.

Differentiation

Automated espresso machines ensure consistent quality and enhance barista-customer interaction.
Small, cost-effective locations reduce overhead and allow competitive pricing.
Focus on high-quality, clean, and natural products at affordable prices.

Upsides

Rapid expansion into major cities increases brand visibility and market presence.
Subscription model provides steady revenue and enhances customer loyalty.
Partnerships with lifestyle brands boost brand visibility and customer engagement.

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