Backend Developer, Machine Learning at Plusgrade

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Travel, Technology, Hospitality, AviationIndustries

Requirements

4+ years work experience with ML pipelines and ML-based Python development
Strong knowledge of general software engineering principles and practices
Expertise with RESTful APIs
Experienced building ML- and LLM-based recommendation systems
Experience designing and developing back-end components for low-latency and highly-scalable solutions
Working knowledge of ML Ops principles and CI/CD
Experience managing the machine learning algorithm lifecycle
Knowledge of ML-based application design principles
Experience with containers and related infrastructures, such as Docker and Kubernetes
Familiarity with native AWS tools
Strong optimization and debugging skills
Self-disciplined, motivated, eager to help, and a thirst for continual learning
Effective communicator and collaborator, both within the immediate team and across other organizational units
Team spirit and a problem-solver mindset
Nice to Haves
Knowledge of data science principles
Experience with prompt engineering, retrieval-augmented generation (RAG), and vector databases
AWS Architect certification
Experience with web application development and UI/UX optimization
Experience with the design, implementation, and deployment of machine learning algorithms
Experience with relational databases and in-memory storage

Responsibilities

Work in a small team passionate about enabling ML applications throughout the organization
Productionize, scale, and productize cutting-edge machine learning solutions
Design and develop scalable and robust ML pipelines for predictive data to be consumed by downstream applications to improve the main KPIs, such as member engagement, revenue, and others
Design and develop robust processes to monitor production ML pipelines
Support production systems to deliver batch and streaming real-time model predictions to all applications
Actively participate in solution design and modeling to ensure ML products are developed according to best practices, standards, and ML architectural principles
Work closely with our Product, Engineering, and Marketing teams to build the data and ML solutions to address business-critical questions
Deploy models and evaluate their performance; constantly test and improve
Responsible for model retraining, drift monitoring, pipeline automation, quality control, and governance of production models
Work closely with the OPS team to provide the necessary production support

Skills

Machine Learning

ML Pipelines

Software Development

Python

Scalable Systems

Production ML

Model Deployment

Monitoring

Streaming Predictions

Batch Processing

Plusgrade

Provides upgrade solutions for travel companies

About Plusgrade

Plusgrade specializes in providing upgrade solutions for the travel industry, focusing on helping airlines, cruise lines, and other travel service providers increase their revenue through ancillary services. Their platform allows these companies to offer customers the option to upgrade their seats or cabins for an additional fee, either through bidding or fixed pricing. Plusgrade stands out from competitors by integrating seamlessly with existing systems of travel companies, making it easier for them to implement these upgrade options. The company's goal is to enhance customer satisfaction while generating high-margin revenue for their partners, and they have been recognized as a market leader in this space, receiving awards such as the Deloitte Technology Leadership award.

New York City, New YorkHeadquarters

2009Year Founded

$151.5MTotal Funding

GRANTCompany Stage

Enterprise Software, Consumer GoodsIndustries

501-1,000Employees

Benefits

401(k) Company Match

Health Insurance

Unlimited Paid Time Off

Home Office Stipend

Remote Work Options

Parental Leave

Wellness Program

Risks

Emerging tech companies could erode Plusgrade's market share.

Airlines developing in-house solutions may reduce demand for Plusgrade.

Economic downturns can significantly impact Plusgrade's revenue streams.

Differentiation

Plusgrade offers a proprietary SaaS platform for travel upgrade solutions.

The company partners with major airlines like airBaltic and Garuda Indonesia.

Plusgrade's 'Subscribe to Miles' service innovates loyalty programs in the travel industry.

Upsides

Partnerships with airlines enhance customer experience and boost revenue.

Subscription-based loyalty programs are gaining traction in the travel industry.

Flexible bidding systems for upgrades offer passengers more control over travel.

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