Remote Jobs at Homelight

Candidates should have 5+ years of experience in customer support or support operations, with at least 2+ years in a leadership or managerial role, preferably in a tech or SaaS environment. They must be fluent in English, both written and spoken, with excellent communication skills across channels, and possess experience with support tools such as HubSpot, Zendesk, Intercom, and analytics tools like Looker, Tableau, or similar. Proficiency with automation platforms (e.g., Zapier, ChatGPT) and a …