Remote Jobs at Clipboard Health

Candidates should possess a Bachelor's degree in a relevant field, along with at least 5 years of experience in product management, particularly within a marketplace or platform environment. Strong analytical and strategic thinking skills are essential, as is the ability to quickly learn and adapt to new technologies and business models. Experience with large-scale data and financial systems is preferred, and a deep understanding of the healthcare industry is a plus.

Candidates should possess a strong understanding of customer service principles and experience leading a team, with a demonstrated ability to coach and develop agents. Prior experience in a remote or global support environment is preferred, along with familiarity with customer support tools such as Zendesk, Metabase, and Amazon Connect.

Candidates should possess a Bachelor's degree in a related field, along with at least 7 years of experience in technical operations, specifically within a SaaS environment, and a strong understanding of Zendesk administration and its ecosystem. Demonstrated experience managing technical teams and translating business requirements into technical solutions is essential, as is the ability to thrive in a remote, fast-paced environment.

Candidates should possess a Bachelor's degree in a relevant field, along with at least 5 years of experience in product management, particularly within a marketplace or rapidly scaling environment. They should demonstrate a strong understanding of business strategy, user experience, and data analysis, and have experience working with engineering teams.

Candidates should possess a Bachelor’s degree in a related field, along with 5+ years of experience in technical operations or a similar role, and a deep understanding of Zendesk administration and its ecosystem. Strong technical literacy and the ability to manage a globally distributed team are essential, as is experience with AWS Connect telephony and custom application development.

Candidates should have at least 3 years of recent and relevant accounting experience, advanced MS Excel skills, and excellent written and verbal communication skills. Preferred qualifications include experience with ASC 606 Revenue Recognition, a Master’s degree in accounting, and CPA certification.

Candidates should have experience managing cloud infrastructure, CI/CD pipelines, and production systems with a strong DevOps mindset, and hands-on experience building and supporting web and backend systems using modern cloud-native tools and frameworks. They should be familiar with infrastructure as code, automation, and driving platform-level improvements.

The ideal candidate should have proven experience managing analysts or technical contributors, strong SQL skills and hands-on experience with BI tools, particularly Metabase, and the ability to design reporting systems that reflect real operational performance. A clear sense of urgency and ownership, along with a deep understanding of how data fuels business decisions and how bad metrics slow teams down, is also required.

Candidates should possess demonstrated coaching experience, with a proven track record of guiding and developing team members, offering structured feedback, and consistently improving their performance. They must also have demonstrated management experience, directly managing a customer service team, overseeing their day-to-day performance, ensuring high standards, and fostering a positive team culture. Strong written and verbal communication skills are required, including the ability to communi…

Candidates should be comfortable with TypeScript/JavaScript, React, Node.js, and NestJS, and possess familiarity with AWS (ECS, Terraform) deployment processes or a willingness to learn them. Professional software engineering experience is required.

Candidates must possess at least two years of coaching experience, demonstrating a proven track record of guiding and developing team members through structured feedback and performance improvement, along with at least two years of management experience directly overseeing a customer service team, ensuring high standards and fostering a positive team culture, and at least two years of customer service experience handling inquiries and resolving issues.

Candidates should possess proficiency in building complex web or mobile applications, ideally with TypeScript, React, and Node/NestJS. Experience developing, monitoring, and supporting services in production is required, along with a strong understanding of service-specific integration testing, E2E testing, and selective unit tests. Familiarity with AWS is also expected.

Candidates should be comfortable with TypeScript/JavaScript, React, Node.js, and NestJS. Familiarity with AWS (ECS, Terraform) deployment processes or eagerness to learn is required. The ideal candidate is growth-oriented, resourceful, scrappy, and customer-focused, with professional software engineering experience and big ambitions.

Candidates should have several years of experience in Learning & Development or related fields, with at least 2 years of management experience. A proven track record of developing programs that improve performance, strong written communication skills, and a portfolio of built and improved systems are required. Experience with customer support or contact center teams is a plus. The ideal candidate is comfortable in fast-paced, high-autonomy environments and has a data-driven mindset focused on re…

Candidates should have prior experience in roles such as document verification, credentialing, compliance operations, administrative support, or customer service. Familiarity with U.S. healthcare documentation, including licenses, certifications, and immunization records, is necessary. A sharp eye for detail, confidence in making timely decisions, strong written communication skills, and high organization are essential. Demonstrated success in fast-paced, fully remote work environments and comfo…