Position Overview
- Location Type: Remote
- Job Type: Part-time
- Salary: P300 - P400 per hour
- Schedule: Monday to Friday (9:00 PM - 1:00 AM PHT)
This role involves providing administrative and virtual assistant support to a natural stone restoration company.
Requirements
- 3+ years of experience in an administrative, virtual assistant, or office manager role.
- Proficient with cloud-based tools such as Google Workspace, Microsoft Office, and task/project management software.
- Familiarity with CRMs or industry-specific tools like JobNimbus, Housecall Pro, or Xactimate is a bonus.
- Basic bookkeeping experience.
- Excellent written and verbal communication skills.
- Nice to have: Experience in the restoration, construction, or home services industry.
Responsibilities
- Serve as the first point of contact for incoming calls, emails, and online inquiries.
- Schedule and coordinate appointments, job site visits, and service calls with clients and technicians.
- Manage digital filing systems, organize job documentation, and ensure accurate record keeping.
- Enter, update, and maintain data in Excel or Google Sheets and project tracking systems.
- Ability to help implement a CRM for the business (e.g., JobNimbus, Housecall Pro, or similar).
- Generate and send invoices, follow up on payments, and assist with basic bookkeeping tasks.
- Assist in preparing estimates, job reports, and service documentation.
- Order and track office supplies and field equipment as needed.
- Support internal communication between technicians, clients, and insurance adjusters.
- Assist in drafting customer communications, proposals, and email templates.
- Follow up with customers for reviews, satisfaction checks, and referral requests.
Company Information
- ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
- Our Client is a local family-owned and operated natural stone restoration company servicing the entire Central Coast.
Additional Details
- Employment Type: Part-time
- Workplace: Remote
- Language: English
- Department: Administration & Office Support
- Published: 2025-06-03
Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.