Field Applications Scientist (FAS) - Process Liquids Preparation Solutions (PLPS)

Employment Type: Full-time Work Schedule: First Shift (Days) Environmental Conditions: Office Location Type: Remote (US-based)

Position Overview

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

The Process Liquids Preparation Solutions (PLPS) team is part of the Biologicals and Chemicals Division within the Bioproduction Group. The PLPS Field Applications Scientist (FAS) for the AMER region will be the lead technical interface between the internal team and the external customers, providing technical consulting and troubleshooting to enable our customers to identify the best solutions to meet their needs.

Discover Impactful Work

In this impactful role, the PLPS FAS will engage with a diverse cross-functional team to support the needs of our customers. This role provides the opportunity to work independently and in collaboration with the commercial team to bring solutions to our customers who are developing life-saving biologic therapeutics. Additionally, the PLPS FAS plays a critical role in supporting Product Management by helping to identify new product innovation opportunities.

A Day in the Life

• Support the commercial teams by providing exceptional pre-sales support through customer visits, Gemba walks, seminars, and conferences.
• Deliver post-sales support by training customers, providing email and telephone support, and ensuring the resolution of blocking issues through collaboration with multifunctional teams.
• Organize and lead technical product specification, application, and protocol optimization discussions with PLPS customers and prospects.
• Develop and deliver effective training programs, seminars, and workshops on the application and capabilities of PLPS products to external customers and internal colleagues.
• Convey voice of customer to internal team members and aid in the development of technical sales tools.
• Establish and maintain core relationships with commercial, product management, project management, feasibility, and customer service teams.
• Act as an internal expert to recommend technical application and product development projects.

Keys to Success

Education

• Bachelor's degree required.
• Master’s degree in Life Sciences (Biology, Molecular Biology, Microbiology, Immunology, Biochemistry, Biotechnology, Engineering) preferred.
• PhD degree preferred.

Experience

• Experience within Academia, Biotech, Biologics, Life Sciences, and/or Biopharmaceutical industries in a technical capacity.
• Significant relevant experience in biomanufacturing, bioproduction workflow process development, and cGMP environments preferred.
• Experience working closely with customers, commercial teams, and a diverse range of internal teams required.

Knowledge, Skills, Abilities

• Knowledge of bioprocess workflow for upstream and downstream applications and relevant process optimization and challenges.
• Customer interfacing skills and an ability to proactively drive problem-solving processes.
• Ability to communicate technical content for customer meetings, application notes, publications, and/or posters.
• Flexibility to travel throughout the area of responsibility.

Company Information

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific). A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement.