ServiceNow

Sr. Staff Product Designer, CRM & Industry Workflows

San Diego, California, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

Candidates should possess at least 10 years of relevant design experience, an inspiring portfolio demonstrating exceptional and innovative product design solutions, and experience in producing high-fidelity specifications for product design experiences, design languages, and frameworks. They should also advocate for design value and purpose across the company and externally, demonstrating influence skills and a drive to continuously improve product design processes. A basic understanding of how to integrate AI into work processes, decision-making, or problem-solving is required, as is experience participating in the complete product development lifecycle of web and/or software applications.

Responsibilities

As a Sr. Staff Product Designer, you will lead large, cross-product initiatives and deliver world-class product experiences that influence product strategy and transform how people work. You will drive exceptional and innovative end-to-end user experience, design languages, and frameworks across one or more domains or key strategic initiatives, providing strategic direction and vision for collaborative efforts with multidisciplinary teams, and sharing knowledge and expertise with others across the company and externally to elevate colleagues, teams, and a community of practice.

Skills

Product Design
Design Systems
Visual Design
Interaction Design
Content Design
User Experience
Cross-Product Leadership
Design Frameworks
Strategic Vision

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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