Cresta

Senior Software Engineer, Frontend (Insights)

Toronto, Ontario, Canada

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, Customer Data Platform, Contact Center TechnologyIndustries

Requirements

Candidates should possess a deep understanding of the modern front-end ecosystem, including experience with frameworks and tools such as React.js, Webpack, and Node.js, and a strong ability to apply these to complex, production web applications. They should also be comfortable defining and building robust APIs, demonstrating a solid understanding of protocols like Websockets, REST, and RPC frameworks, as well as experience with database schema design and an understanding of query performance. Furthermore, candidates should have a deep appreciation for building applications with observability as a first-class principle and familiarity with application performance monitoring.

Responsibilities

As a Senior Software Engineer, Frontend (Insights) at Cresta, you will work with the product manager to define and detail product requirements, define software architecture and design matching those requirements, write and push high-quality code efficiently for both the frontend and backend, apply synchronous and asynchronous design patterns, scale distributed applications, identify and leverage opportunities to improve general engineering productivity, integrate with various tools for CI/CD, test automation, monitoring, logging, and documentation, and develop multi-tier scalable, high-volume performing, and reliable user-centric applications that operate 24x7.

Skills

Frontend Development
Software Architecture
High-Quality Coding
Design Patterns
Distributed Applications
CI/CD
Test Automation
Monitoring
Logging
Documentation
Scalable User Applications

Cresta

AI-powered coaching for sales teams

About Cresta

Cresta focuses on enhancing business outcomes through AI-powered coaching and assistance, particularly for sales teams. Its main product, Cresta for Sales, analyzes all sales conversations to identify performance gaps and provide real-time coaching, helping businesses improve their sales efficiency. This service is available on a subscription basis and is suitable for companies of all sizes across various industries. Cresta also offers a chatbot service that automates repetitive conversations, allowing sales agents to concentrate on more complex tasks. The patented Real-Time Intelligence Engine continuously learns from interactions to highlight effective behaviors, giving businesses a competitive edge. Clients have reported notable improvements, including faster response times and increased sales conversions.

Key Metrics

Palo Alto, CaliforniaHeadquarters
2017Year Founded
$268.5MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Competition from AI giants like Google and Microsoft threatens Cresta's market share.
Rapid AI advancements may render Cresta's offerings outdated without continuous innovation.
Expansion into Romania and India may face operational challenges and increased costs.

Differentiation

Cresta's Real-Time Intelligence Engine offers unique AI-driven insights for sales improvement.
The company provides AI-powered coaching, enhancing sales team performance with real-time feedback.
Cresta's chatbot service reduces repetitive tasks, allowing agents to focus on complex issues.

Upsides

Cresta's $125M Series D funding boosts product development and market expansion.
Recognition in Forbes AI 50 list enhances Cresta's credibility and market presence.
Human-in-the-loop AI capabilities improve customer service interactions and satisfaction.

Land your dream remote job 3x faster with AI