Senior People Business Partner (HRBP)

Employment Type: Full-Time Location Type: Remote

Position Overview

Forward Financing is a Boston-based financial technology company with an operational hub in the Dominican Republic, dedicated to unlocking capital for small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is committed to investing in its employees, technology, and customer experience for long-term success.

We are seeking an experienced Senior People Business Partner (HRBP) to provide strategic human resources support and guidance to our Technology and Analytics teams. The ideal candidate will possess a deep understanding of HR practices within the Technology sector and demonstrate the ability to align HR initiatives with business objectives to drive organizational success. You will own ‘raising the bar.’ Through partnership with the broader People & Culture Team and your stakeholders, you will design and execute inbound and outbound talent strategies and programs that excite top talent to work at Forward Financing.

Responsibilities

• Strategic HR Partnership: Collaborate with senior leadership to develop and implement HR strategies that support business goals and promote a high-performance culture.
• Talent Management: Oversee development and retention strategies for the Technology and Analytics departments, ensuring the attraction and retention of top-tier talent.
• Performance Management: Lead performance evaluation processes, including goal setting, feedback, and development planning, to enhance employee performance and career growth.
• Organizational Design: Partner with leadership to design and implement organizational structures and processes that enhance efficiency and support scalability.
• Workforce Planning: Collaborate with stakeholders on workforce planning, talent acquisition, and succession planning to ensure the right people are in place to achieve business objectives.
• Change Management: Guide teams through organizational changes, ensuring effective communication and minimizing disruption to business operations.
• Employee Relations: Serve as a trusted advisor to employees and management, addressing employee relations issues, conducting thorough investigations, and resolving conflicts to maintain a positive and motivating work environment.
• Learning & Development: Identify training and development needs and work with the Sr. Manager of Learning & Impact to create and implement programs that support employee growth.

Requirements

• Bachelor's Degree in HR or other business-related field.
• 5+ years of experience as an HRBP.
• 3+ years of direct Tech and Analytics BP support.
• Must have experience working with a workforce of between 400-500 employees.
• Exceptional communication and problem-solving skills.
• Excellent interpersonal and relationship management strengths when working with different levels of management.
• Strong understanding of local labor laws or experience working with outside counsel (DR labor laws is a plus).
• Experience with Lattice, Rippling, & ChangeEngine is a plus.

Forward Financing Core Values

• Drive the Mission: We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.”
• Keep It Real: We value direct communication, candid feedback, and authenticity. We are an open book.
• Act with Kindness: We create an environment where caring is cool and helping is the norm. We do the right thing.
• Shoot for Extraordinary: We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best.

About Us

Forward Financing is a financial technology company based in Boston, Massachusetts with an operational hub in Santiago, Dominican Republic. Our mission is to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. Forward offers revenue-based financing – delivering an upfront sum of working capital in exchange for a set amount of the business’s future revenue.