Customer.io

Senior Content Marketing Manager, Sales-Led

Americas

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Marketing & Advertising, Software as a Service (SaaS)Industries

Requirements

Candidates should possess 3-5 years of B2B SaaS content marketing experience, ideally supporting sales cycles for mid-market and early enterprise buyers. They should have a strong grasp of technical marketing concepts, including marketing automation, behavioral data, and customer messaging orchestration. Experience collaborating with sales and customer-facing teams to develop high-impact enablement materials is also required.

Responsibilities

The Senior Content Marketing Manager will develop mid- and bottom-of-funnel content, such as case studies, comparison guides, and ROI briefs, to support sales conversations. They will collaborate with sales and product teams to translate technical features into business value, build messaging frameworks and enablement assets, and partner with sales to execute targeted content nurtures. Additionally, the role involves measuring content impact on sales performance, supporting cross-functional campaigns, and creating content tailored to industries and company maturity levels.

Skills

Content Marketing
B2B SaaS
Sales Enablement
Technical Marketing
Marketing Automation
Behavioral Data
Customer Messaging
Persona Development
Sales Collaboration
Content Creation
Messaging Frameworks
Nurture Campaigns

Customer.io

Marketing automation for customer engagement

About Customer.io

Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.

Portland, OregonHeadquarters
2012Year Founded
$9.6MTotal Funding
SEEDCompany Stage
Consulting, Consumer SoftwareIndustries
201-500Employees

Benefits

Unlimited Paid Time Off
Paid Parental Leave
Health Insurance
401(k) Company Match
Healthy Lifestyle Budget
Remote Work Options
Co-working Space Rental Reimbursement
Professional Development Budget
Home Office Stipend
Sabbatical Leave

Risks

Increased competition from other platforms integrating with Vision Pro.
Reliance on Twilio SMS could pose risks if service issues arise.
Emergence of comprehensive notification solutions like Knock challenges market position.

Differentiation

Customer.io offers real-time audience segmentation for personalized messaging.
The platform supports A/B testing for continuous campaign optimization.
Customer.io integrates with Vision Pro for VR marketing campaigns.

Upsides

Integration with Apple Vision Pro opens new VR marketing opportunities.
Partnership with Twilio enhances robust SMS messaging solutions.
Participation in CEE Startup Challenge expands market reach and innovation.

Land your dream remote job 3x faster with AI