Aisera

Senior Cloud Security Engineer

Palo Alto, California, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Job Description

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not specified

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.

Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.

Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.

Role: Senior Cloud Security Engineer

The Senior Cloud Security Engineer will play a critical role in securing Aisera’s cloud platforms. This role will partner closely with DevOps and infrastructure engineering team to ensure our environments are hardened, monitored, and aligned with best practices. This is a hands-on role focused on securing infrastructure-as-code (IaC), identifying and mitigating vulnerabilities, and proactively addressing misconfigurations in our cloud ecosystem.

Responsibilities

  • Lead security initiatives across AWS and Azure environments to ensure secure architecture and configurations.
  • Collaborate with DevOps and infrastructure teams to integrate security into CI/CD pipelines and infrastructure workflows.
  • Monitor and respond to cloud misconfigurations and recommend timely remediations and patches.
  • Manage and improve vulnerability management processes for containers, virtual machines, and cloud assets.
  • Design and implement policies, tools, and automation to enforce least privilege, segmentation, and secure defaults.
  • Build and maintain monitoring and alerting for cloud security events and anomalies.
  • Conduct threat modeling and risk assessments of cloud services and deployments.
  • Stay current with industry trends, threats, and emerging technologies relevant to cloud security.

Qualifications

  • 5+ years of experience in cybersecurity, with at least 3+ years in cloud security roles.
  • Expertise in securing cloud environments - strong experience in at least one major provider (AWS, Azure); familiarity with both preferred.
  • Proficiency with Infrastructure-as-Code (IaC), especially Terraform.
  • Strong scripting ability in Python or shell (Bash); proficiency in Python.

Skills

Cloud Security
AWS
Azure
Infrastructure-as-Code (IaC)
Vulnerability Management
Security Monitoring
Security Best Practices
Cloud Infrastructure

Aisera

Develops AI chatbots for IT operations

About Aisera

Aisera develops chatbots and process-centric AI solutions specifically for IT operations. Their chatbots are designed to engage in human-like conversations, allowing clients to access self-service options that help reduce costs associated with service desks. Aisera primarily serves organizations that seek customizable virtual agents to modernize their IT operations and minimize unplanned outages. Their products can be quickly deployed, giving them an advantage in the fast-growing AI and machine learning market. Aisera's revenue comes from selling these AI solutions, which not only help businesses cut costs by deflecting support tickets and reducing wait times but also improve customer experience through personalized interactions. Additionally, Aisera allows clients to create their own bot experiences, enabling them to operationalize their generative AI applications or deploy chatbots trained on their specific data in a matter of weeks.

Palo Alto, CaliforniaHeadquarters
2017Year Founded
$212.5MTotal Funding
SERIES_DCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Benefits

Health Insurance
Wellness Program
Flexible Work Hours
Remote Work Options
Professional Development Budget

Risks

Anthropic's AI agents pose a competitive threat to Aisera's market share.
Rapid advancements by competitors could lead to pricing pressures for Aisera.
Meta's investment in AI tools may divert clients from Aisera's solutions.

Differentiation

Aisera offers customizable domain-specific LLMs across various industries, enhancing accuracy and resolution rates.
The AIX platform allows enterprises to build or buy AI solutions, providing flexibility and speed.
Aisera's AI solutions deliver human-like interactions, improving user productivity and reducing support costs.

Upsides

Aisera's recognition in Gartner's Magic Quadrant boosts its credibility in IT service management.
The decline in AI pricing makes Aisera's solutions more accessible to businesses.
Growing adoption of AI agents enhances Aisera's potential in automating routine tasks.

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