Release Manager

Position Overview

DexCare is seeking a Release Manager to collaborate across the Product, Engineering, Commercial, and Customer Experience organizations. This role is critical in defining release plans, improving processes, and coordinating the communication and rollout of our software.

About DexCare

DexCare optimizes time in healthcare, streamlining patient access, reducing waits, and enhancing overall experiences. Our mission is "Nobody waits for care." DexCare addresses tech gaps by aligning supply and demand to modernize healthcare infrastructures for an inclusive ecosystem. We are committed to our DEIB mission: Creating an inclusive workplace where diversity drives innovation, equity ensures fairness, and belonging strengthens collaboration, enabling everyone to thrive.

DexCare is a digital care orchestration platform that streamlines care delivery logistics. It empowers healthcare systems to predict constraints, precisely schedule services, optimize capacity, and cut operational costs. Currently serving 57 million patients, including Kaiser Permanente and Providence, DexCare ushers in a new era of digital-care access, ensuring health systems can efficiently track and deliver every hour of capacity for consumer ease.

For more information, visit www.dexcare.com or follow us on LinkedIn.

Responsibilities

• Partner with Engineering Managers and Customer Experience to establish clear release timelines across QA, UAT, and Production environments for multiple enterprise customers.
• Build and maintain deployment schedules, tracking dependencies, blockers, and risks.
• Coordinate deployment teams and resources, managing assignments and ensuring readiness ahead of each deployment window.
• Act as a technical expert in building and deploying software, including software branching, configuration, creating builds, packaging, and publishing releases.
• Develop and maintain dashboards and reporting tools to track real-time release progress, service deployments, and post-deployment performance indicators.
• Coordinate across App Engineering, Product Management, and Customer Experience to ensure release notes are clear and ready to be published.
• Communicate status of deployments to the organization.
• Coordinate all required steps to ensure an uneventful and successful software upgrade for each of our customer environments.

Requirements

• 3+ years collaborating across an organization to release software.
• Understanding of release management standards, best practices, control processes, and tools, and how to tailor them to different organizations.
• A detail-oriented mindset, key to delivering and communicating in a consistent manner.
• Strong experience with strategic planning, risk management, change management, and project management.
• Excellent written and oral communication skills.
• Self-driven, able to take ownership of release tasks and work proactively to resolve issues.
• Experience with CI/CD systems including source control, build systems, automated test systems, and software delivery systems.
• Experience with Atlassian, Jira, and Confluence is preferred.

Employment Type

• Full-Time

Location Type

• (Information not specified)

Salary

• $0 - $0 a year (National salary range listed reflects new hire salary range across levels and U.S. locations. Final salary will be commensurate with candidate’s final level and final location. This range represents base salary only and does not include bonus, equity, or benefits.)

Benefits

DexCare offers an outstanding benefits package, including:

• Healthcare benefits
• Short/long-term disability coverage
• Life insurance
• 401k
• Paid Parental Leave
• Nine paid holidays & Unlimited PTO
• Hybrid and remote working arrangements

Company Information

DexCare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gen.