Zipline

Mass Tort Project Manager

Charlotte, North Carolina, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Legal ServicesIndustries

Project Manager - Mass Tort

Salary: $85,000 Employment Type: Full-time Location Type: Remote Department: Mass Tort Published: 2025-07-23


Position Overview

Zipliens is seeking a highly motivated Project Manager to join our growing team. In this role, you will play a critical part in supporting the Mass Tort team by leading the planning, coordination, and execution of complex projects from intake through resolution. You’ll serve as a key point of contact for clients and internal stakeholders—ensuring deliverables are met, progress is clearly communicated, and evolving client needs are addressed throughout the project lifecycle. This is an exciting opportunity for a detail-oriented, proactive professional who thrives in a remote environment and enjoys collaborating across legal, technical, and operational teams to drive results.


Responsibilities

Project Management

  • Plan, execute, and oversee the completion of assigned mass tort projects, ensuring deliverables are met in alignment with the defined scope of service and expected timelines.
  • Actively manage clients and key stakeholders throughout the project lifecycle with regular updates on project status, progress, and evolving client needs.
  • Lead regular meetings and maintain clear, consistent communications to ensure project goals are accomplished and client expectations are actively managed.

Execution & Surfacing Efficiencies

  • Oversee the execution of internal tasks and coordinate with team members on items such as holdbacks, lien resolution, data transfers, and agency relationships.
  • Collaborate with Mass Tort team members to support the creation, production, and delivery of accurate and timely reports related to the project.
  • Identify and recommend process improvements to enhance efficiency, data accuracy, and client satisfaction.

Tech Coordination

  • Engage the tech team to improve the company’s portal.
  • Collaborate on tool implementation, feature rollouts, and the identification and prioritization of system issues as they relate to mass tort project workflows.

Qualifications

  • 5+ years of similar experience, including working knowledge of mass tort case workflows and processes.
  • Bachelor’s degree preferred.
  • Proven track record of delivering white-glove service and building trusted client relationships.
  • Clear, professional communication skills with the ability to engage clients, internal teams, and external partners.
  • Excellent organizational and prioritization skills, with attention to detail and a commitment to follow-through.
  • Strong problem-solving skills and comfort navigating ambiguity with minimal oversight.
  • Experience working with technical data and resolving data-related issues with internal teams.
  • Self-motivated, with experience thriving in fast-paced remote environments.
  • Willingness to travel minimally (1–2 times per year) as required.

Benefits

  • Private Health Care Plan (Medical, Dental & Vision)
  • Company HSA contributions for HDHP participants
  • Flexible Spending Accounts (Health & Dependent Care)
  • Company-Paid Short-Term Disability Coverage
  • Voluntary Long-Term Disability, Life, AD&D, and Supplemental Coverage Options
  • 401(k) Plan with Company Match
  • Paid Time Off (Vacation, Sick Time & Select Holidays)
  • Paid Maternity & Paternity Leave
  • Remote-First Work Environment (Flexible Work from Home)

Pay Disclosure

In the states of CA, CO, CT, NV, NY, RI, WA, the total base salary range for this role is $85,000 - $130,000 annually. Final compensation will be determined based on skills and experience.


Additional Details

  • Workplace: Remote
  • Language: English

Skills

Project Management
Mass Tort
Client Management
Stakeholder Management
Process Improvement
Data Transfer
Lien Resolution
Reporting
Team Collaboration
Communication

Zipline

Autonomous delivery of medical supplies and goods

About Zipline

Zipline focuses on logistics and delivery using autonomous technology to transport goods quickly and sustainably, primarily in the healthcare sector. The company delivers essential medical supplies, such as vaccines and medications, and has played a key role in public health initiatives like the COVID-19 vaccine rollout in Ghana. Zipline's autonomous delivery platforms allow for efficient transport of various items, addressing the equity gap in access to healthcare resources. The goal is to ensure that critical supplies are delivered wherever and whenever needed, enhancing quality control and accessibility.

South San Francisco, CaliforniaHeadquarters
2014Year Founded
$791.5MTotal Funding
SERIES_FCompany Stage
Robotics & Automation, Automotive & Transportation, HealthcareIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Sick Leave
Company Equity
Performance Bonus

Risks

Increased competition from new drone delivery companies threatens market share.
Regulatory challenges in urban areas may limit growth potential.
Technological advancements by competitors could reduce Zipline's competitive edge.

Differentiation

Zipline specializes in autonomous drone delivery for vital medical supplies.
The company has a strong presence in Africa, enhancing healthcare access.
Zipline's partnerships with global health organizations boost its credibility.

Upsides

Expansion into agriculture and e-commerce diversifies revenue streams.
Partnerships with educational institutions enhance workforce development.
Investment in local infrastructure strengthens community ties and efficiency.

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