Position Overview
- Location: Singapore
- Location Type: Onsite
- Employment Type: Full-time
- Work Schedule: Standard (Mon-Fri)
- Environmental Conditions: Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description: Join an outstanding team at Thermo Fisher Scientific as a Logistics Associate II.
Responsibilities
- Reports to Team Lead Site Services or above.
- Direct point of contact for couriers for shipping, tracking, receiving, and reporting concerns related to inbound and outbound supply shipments.
- Responsible for the tracking and follow up of all 3PL sample shipments and shipments.
- Responsible for reviewing and reporting of daily supply order delays to the Project Management and/or designee.
- Participates in Courier operational meetings and reports to Senior Level/Team Lead/Manager any issue or concern regarding courier operations.
- Supports the site services logistics coordinators.
- Coordinate the review and action required on custom reports.
- Request/Review/Action/Follow Up.
- Supports in the investigation and solving of Quality Events (Delayed or missing shipments).
- All courier events and failures.
Requirements
- Excellent client and phone service skills.
- Knowledge of Good Clinical Practices and laboratory principal’s pre-analytical, analytic and post-analytic influences on specimens and results.
- Intermediate level of computer literacy.
- Accurate data entry skills.
- Superior analytical, interpersonal and time management skills.
- Excellent verbal communications and customer service skills in the English language - additional languages are an advantage.
- Critical thinking and problem-solving skills to support quality decision making.
- Proven negotiation and problem resolution skills.
- Maintains confidentiality of client protocols and study data.
Application Instructions
- Information not provided in the original text.
Company Information
- Information not provided in the original text.
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Skills
Thermo Fisher Scientific
Provides life sciences products and services
About Thermo Fisher Scientific
Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.