ServiceNow

Junior Security Incident Commander

Milwaukee, Wisconsin, United States

Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Cloud Computing, SaaS, Information TechnologyIndustries

Requirements

Candidates should have 2 or more years of experience in incident response and experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

Responsibilities

The Junior Security Incident Commander will assist with the orchestration of response and remediation for high-criticality security events and take ownership of low to moderate severity incidents. They will establish and mature documentation for the security incident command team, prepare and deliver communications to stakeholders, conduct rapid response and investigations, partner with global team members, assist with scenario-based exercises, help maintain and develop playbooks, contribute to Post-Incident Reviews and Root Cause Analyses, and assist in identifying ways to simplify, integrate, automate, and refine the major security incident process.

Skills

Incident Response
Orchestration
Communication
Security
SaaS

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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