ServiceNow

Executive Strategy, Senior Manager

New York, New York, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

Candidates should possess 7+ years of experience in the software industry, with 5+ years of experience in Consulting, Strategy, Finance, or Sales, preferably related to Technology, and a Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred). They must have experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Strong analytical and problem-solving skills, excellent communication and interpersonal skills, exceptional project management skills, and the ability to independently manage multiple projects simultaneously are also required.

Responsibilities

The Executive Strategy, Senior Manager will develop strategic insights and high-impact analyses for the President of Global Customer and Field Operations and his executive leadership team on priority topics such as GTM execution, market positioning, and quarterly performance, crafting compelling presentations and comprehensive reports for internal and external audiences, partnering with the President’s office and cross-functionally to align messaging and drive execution of high-visibility strategic initiatives, ensuring consistency and clarity of narrative across different executive touchpoints, leveraging market intelligence and stakeholder feedback to continuously refine positioning and content effectiveness, and managing through ambiguity as a self-starter with an innate ability to think outside of the box.

Skills

Strategic Analysis
Executive Communication
Market Positioning
Cross-functional Collaboration
Presentation Development
Business Strategy

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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