Customer Success Manager
PanoptoSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Data & Analytics, Financial ServicesIndustries
Requirements
Candidates should have experience in building, retaining, and expanding long-term strategic client relationships, and a proven track record of exceeding sales performance targets. They should be proficient in managing daily client interactions, coordinating support, and ensuring seamless execution of contracted services, with a focus on multi-year renewals, upselling, and cross-selling within the financial services and related sectors. Strong communication and collaboration skills are essential, as is the ability to guide clients through the assessment, purchase, and implementation of Experian solutions.
Responsibilities
The Client Success Manager will manage existing customer relationships to increase adoption, use, and growth of Experian's products and services, support clients' strategic plans, educate clients on the latest products and services, partner with a team of subject matter experts, communicate with clients through regular status calls, manage the sales pipeline and revenue tracking, negotiate complex client contracts, define strategic account plans, research client organizations, and collaborate with internal and external partners to structure operational and strategic plans.
Skills
Client Relationship Management
Sales Strategy
Account Management
Upselling
Cross-selling
Business Development
Technical Solutions Alignment
Financial Services
Customer Support Coordination
Expedia
Travel booking platform for flights, hotels, rentals
About Expedia
Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.
Bellevue, WashingtonHeadquarters
1996Year Founded
$3,277.3MTotal Funding
IPOCompany Stage
Consumer Goods, EntertainmentIndustries
10,001+Employees