Business Operations and Strategy Associate

Position Overview

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Tia is on a mission to transform healthcare for women by increasing access to and improving the experience of key preventive healthcare services. Tia’s preventive care model focuses on integrating key services across primary care, mental health, gynecology, dermatology and other wellness services. Tia is trailblazing a new paradigm for women’s healthcare that treats women as whole people versus parts or life stages. Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model is a unique and “life-long” model for women’s care. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

Role Summary

We are looking for an analytically-driven and mission-oriented professional to join the Business Operations and Analytics team at Tia. This team is a high-impact, high-visibility team that works cross-functionally across the entire organization and is responsible for determining our business strategy. As a member of our team, you will work directly with Tia leadership to understand the levers that drive our business, manage strategic, data-driven workstreams, and lead special projects.

Responsibilities

• Manage reporting structures to serve as sources of truth for metric reporting across the business using Tia’s BI tools.
• Own strategic analysis that can be leveraged by leadership to determine Tia’s roadmap for business planning.
• Develop Tia’s analytics solution to streamline our data reporting processes and bring together internal and external data sources.
• Serve as a trusted partner for leadership stakeholders and provide strategic insight to drive their business area.
• Create financial and operational models and run scenario analysis for key business decisions.
• Play a key role in defining Tia’s business priorities and strategy quarter over quarter.
• Become an expert on all of Tia’s key business metrics to proactively identify opportunities for analytical insights and operational improvement.

About You

• 2+ years of experience in management consulting, business insights, or data analytics.
• Experience pulling and joining large data sets and performing analysis using tools such as Excel, SQL, Python, or R.
• Comfortable working through ambiguity and driving progress without extensive definition.
• Enjoy collaboration and are comfortable working with senior leaders.
• Independent worker who can tackle problems with minimal direction, escalate effectively when blocked, and triangulate information.
• Preferably a B.S. / B.A. in finance, business, accounting, economics, statistics, engineering, mathematics, operations research or other quantitative major.

Skills

• Highly Proficient in MS Excel, PowerPoint.
• Excellent interpersonal skills and cross-functional communication.
• Highly organized and able to juggle multiple work streams simultaneously.
• Nice to have: Proficiency in SQL and BI tools (Metabase, Periscope, Tableau, etc).

About Us

Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people versus parts or life stages. Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and evidence-based wellness services to treat women comprehensively. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.