Business Intelligence Analyst

Position Overview

The Business Intelligence Analyst on the Technology Platforms team serves as a strategic partner between stakeholders across the Mozilla Foundation and the Technology team(s). This role plays a critical part in building the Foundation’s data strategy, fostering a culture of data literacy, and empowering teams to leverage data for operational improvement and informed decision-making. The Analyst will also lead efforts to position data as a key organizational asset—ensuring strong data governance, interoperability, accessibility, and trust in alignment with Mozilla’s values and lean data principles.

Principal Responsibilities

Analytics & Analysis (50%)

• Work with data stored in AWS (e.g., Athena, Redshift, S3) to prepare high-quality, privacy-conscious datasets and visualization.
• Write and maintain SQL queries and data transformations to support reporting and analysis workflows.
• Perform statistical analysis to understand underlying patterns and anomalies in data and communicate insights effectively.
• Respond to ad-hoc requests from business users for data analysis as needed.

Collaboration and Enablement (30%)

• Collaborate with teams across Mozilla Foundation to design and build interactive dashboards and reports in Power BI to help teams track outcomes, make decisions, and communicate impact clearly and transparently.
• Support teams in building data fluency and enabling self-service use and creation of dashboards and meaningful interpretation.

Data Governance and Stewardship (20%)

• Ensure data practices uphold Mozilla’s lean data principles: collect only what is needed, use it responsibly, and share it with care.
• Help document data sources, definitions, and logic to improve organizational transparency and trust in our data.
• Identify opportunities to improve data quality, structure, and accessibility across the Foundation.

Qualifications

• 3 years of experience as a Business Intelligence Analyst, Data Analyst, or in a similar role using data to inform decision-making.
• Proficiency in Power BI for building reports and dashboards that communicate insights clearly and accessibly.
• Hands-on experience with AWS data tools (e.g., Redshift, Athena, S3), and strong SQL skills for querying and transforming data.
• Ability to communicate complex technical information in a clear, respectful, and inclusive way to non-technical audiences.
• Commitment to ethical data practices and alignment with Mozilla’s values around privacy, openness, and equitable technology.
• Attention to detail, strong documentation habits, and a proactive approach to problem-solving.
• Comfortable working in a collaborative, mission-driven environment with diverse teams and shifting priorities and supporting staff in the use of self-service BI tools.

Salary and Benefits Information

The Mozilla Foundation is dedicated to fair and equitable compensation for our staff. We aim to pay a competitive and market-based salary based on the responsibilities and requirements of the role. We do not ask for, or take into account, salary histories in our offer process.

The starting salary ranges for this role are listed below. These four countries are where we most commonly employ staff.

• Germany: €49,031.40-€55,116.61 (target salary offer - €50,579.76)
• UK: £40,629.60-£45,672.08 (target salary offer - £41,912.64)
• Canada: $84,645.00-$95,150.16 (target salary offer - $87,318.00)
• US: $62,700.00-$70,481.60 (target salary offer - $64,680.00)

Some regions fall into a higher salary market and this is reflected in the example ranges below:

• London: £50,787.00-£57,090.10 (target salary offer - £52,390.80)
• New York: $78,375.00-$88,102.00 (target salary offer - $80,850.00)

The range for your specific location will be discussed in screening conversations if your application is successful.

We offer the following benefits:

• Private Medical Insurance
• Extended Sick Leave
• Global Employee Assistance Program (EAP)
• Retirement Savings Plan