Advisory Solution Consultant - Manufacturing

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: Not specified

ServiceNow is seeking a Solution Consultant to join their Manufacturing Solution Sales team. This role is crucial for guiding revenue for one of ServiceNow's products, collaborating closely with Sales, Product Management, and the executive team. The Solution Consultant will act as a hands-on technical expert, capable of delivering and positioning solutions throughout sales cycles.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 7+ years of pre-sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
• Experience working collaboratively with product management, product marketing, partners, and professional services.
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence.
• Travel, as necessary.

Responsibilities

• Support product sales as a technical and domain expert for a client-facing sales team.
• Lead discovery workshops to determine customers' challenges and provide product demonstrations to align ServiceNow's solution with customer needs.
• Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues.
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
• Share and learn best practices and reusable assets with other Solution Consultants to enhance the quality and efficiency of the team.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.

Company Information

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Additional Information

• Work Personas: ServiceNow approaches its distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.
• Equal Opportunity Employer: ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
• Accommodations: ServiceNow strives to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.