Remote Jobs at UpBound

Candidates should have 1-3 years of customer success or technical support experience in a SaaS or cloud platform environment, an understanding of cloud computing and infrastructure management concepts, experience with GitHub Issues, experience with ticket management systems and support tools, strong written and verbal communication skills in English, and the ability to explain technical concepts to users of varying technical backgrounds.

Candidates should possess a Bachelor's degree in Computer Science or a related field, and have at least 5 years of experience in full-stack software development, with a strong preference for experience building user interfaces and APIs. Experience with TypeScript, React, and GraphQL is highly desirable, along with familiarity with testing frameworks such as Jest and Cypress. Knowledge of cloud computing infrastructure management and Kubernetes is a plus.