Toast

Technology platform for restaurant operations

Boston, Massachusetts, United States

About Toast

Toast provides a technology platform tailored for the restaurant industry, offering a range of products and services that help streamline operations, enhance customer experiences, and increase profitability. Its main product is an all-in-one point-of-sale (POS) system that integrates mobile ordering, online ordering, and gift card management, along with features for sales reporting, employee management, and customer relationship management (CRM). This integration allows restaurants to minimize their dependence on third-party services, leading to cost savings. Toast operates on a subscription model, charging restaurants a recurring fee for platform access, while also earning revenue from transaction fees, hardware sales, and additional services like restaurant loans. The goal of Toast is to empower restaurants to optimize their operations and achieve greater success.

Boston, MassachusettsHeadquarters
2011Year Founded
$874.5MTotal Funding
IPOCompany Stage
Consumer Software, FintechIndustries
5,001-10,000Employees

Benefits

Peer Nominated Toastie Awards
Professional Development Reimbursement Program
Sabbatical
Unlimited Vacation & Flexible Work Hours
Medical, Dental, & Vision Coverage + Wellness Stipend
Commitment to Employee Wellness

Risks

Increased competition from SpotOn could impact Toast's market share.
Integration challenges from acquiring Delphi Display Systems may affect operational efficiency.
Expansion into hotel technology may stretch resources, impacting core restaurant services.

Differentiation

Toast offers a comprehensive, cloud-based POS system tailored for restaurants.
The platform integrates front-of-house, back-of-house, and guest-facing technologies seamlessly.
Toast's Marketing Suite uses AI for targeted campaigns and personalized guest experiences.

Upsides

Toast's expansion into hotel restaurant technology opens new market opportunities.
The launch of Toast Invoicing simplifies catering and wholesale order management for restaurants.
AI-powered tools enhance customer satisfaction and streamline restaurant operations.

Funding

Total raised$874.48 M
Latest valuation$20.00 B
StageIPO
POST IPO EQUITY
7/31/2023
$1
IPO
8/31/2021
$870
$20.00 B
SERIES D
6/30/2018
$115
$1.30 B
$30
$150.00 M
DEBT
7/31/2015
$3
SERIES A
6/30/2015
$3
$15.00 M