ModSquad provides on-demand customer support, content moderation, social media management, and community management services to a wide range of clients, from small businesses to large enterprises. Their services are designed to help businesses maintain a strong online presence and foster customer loyalty. ModSquad operates using a model called "ModSourcing," which allows clients to purchase only the services they need, when they need them, offering flexibility and cost efficiency. Revenue is generated through tailored service contracts that match clients with skilled professionals, known as Mods, who are passionate about the client's brand. This unique approach allows ModSquad to deliver high-quality service at lower costs compared to traditional outsourcing. The company's goal is to enhance customer satisfaction and operational efficiency by leveraging a global network of experienced professionals.