Cerebri AI enhances customer experience by using artificial intelligence to manage customer journeys through APIs. Their platform, Cerebri Values CX (CVX), allows businesses to integrate AI technology into their existing systems, enabling them to better understand and engage with customers. This platform analyzes customer data to predict financial success and improve engagement, offering a more detailed approach than traditional methods like the Net Promoter Score. Cerebri AI primarily targets large enterprises, providing a subscription-based service that promises rapid deployment within 90 days through an automated pipeline. The company stands out from competitors by offering a quick setup and a nuanced predictive measure of customer engagement. Backed by M12, formerly Microsoft Ventures, Cerebri AI aims to grow in the enterprise market while promoting diversity and inclusion within the tech industry.