Cerebri AI

AI platform for enhancing customer experience

Austin, Texas, United States

About Cerebri AI

Cerebri AI enhances customer experience by using artificial intelligence to manage customer journeys through APIs. Their platform, Cerebri Values CX (CVX), allows businesses to integrate AI technology into their existing systems, enabling them to better understand and engage with customers. This platform analyzes customer data to predict financial success and improve engagement, offering a more detailed approach than traditional methods like the Net Promoter Score. Cerebri AI primarily targets large enterprises, providing a subscription-based service that promises rapid deployment within 90 days through an automated pipeline. The company stands out from competitors by offering a quick setup and a nuanced predictive measure of customer engagement. Backed by M12, formerly Microsoft Ventures, Cerebri AI aims to grow in the enterprise market while promoting diversity and inclusion within the tech industry.

Austin, TexasHeadquarters
2016Year Founded
$16.9MTotal Funding
SERIES_BCompany Stage
Enterprise Software, AI & Machine LearningIndustries
11-50Employees

Risks

Loss of key personnel like Sotiris may impact innovation.
Dependence on M12 for financial backing poses a risk if the partnership changes.
Intensifying competition in AI-driven CX solutions could pressure Cerebri AI's market position.

Differentiation

Cerebri AI offers real-time data processing for customer and traveler experiences.
The company has filed 27 patents, showcasing its innovative approach.
Cerebri AI provides a subscription-based service with rapid deployment within 90 days.

Upsides

Growing demand for real-time data analytics boosts Cerebri AI's market potential.
AI integration with CRM systems expands Cerebri AI's market reach.
Subscription-based models align with Cerebri AI's revenue strategy, attracting enterprise clients.

Funding

Total raised$16.93 M
Latest valuation$35.00 M
StageSERIES_B