Senior Operations Manager at Nielsen

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Market Research, Data & AnalyticsIndustries

Requirements

Strategic knowledge of Panel products or equivalent large programs
Experience in setup, execution, and expansion of large programs in operations
Ability to manage collaborations across different workstreams in Data Operations
Experience working closely with Client Operations, Technology, Data Science, Product Leadership
Strong capability in running Growth programs with aggressive timelines and ramp up requirements
Ability to manage in-house and 3rd party teams
Background in coding function in operations (preferred)
3 years of experience handling programs of this scale
Ability to translate operational gaps and improvement areas into product/feature enhancements
Experience managing a team of 80-100 associates (preferred)

Responsibilities

Lead Coding for an Omni/Growth program in operations
Manage the organization of 200+ associates
Run 3rd party engagement for large scale outsourcing of coding for large programs
Own the delivery of Coding outcomes to the overall product delivery
Manage BAU operations, incremental events, and enhancements
Manage metrics on product health and people performance metrics
Proactively manage performance metrics of 3rd party team's outcomes
Engage stakeholders in discussions for changes, prioritization of issues, escalations, and resolutions
Collaborate cross-functionally on defining the path to growth with growth programs
Redefine processes, identify team evolution and adaptation needs, and execute growth

Skills

Key technologies and capabilities for this role

Operations ManagementProgram ManagementVendor ManagementProject ManagementData OperationsData ScienceStrategic PlanningCross-functional Collaboration

Nielsen

Global measurement and data analytics provider

About Nielsen

Nielsen provides measurement and data analytics services to help businesses understand consumers and markets globally. The company operates through two main divisions: Nielsen Global Media, which offers reliable metrics for the media and advertising industries, and Nielsen Global Connect, which supplies consumer packaged goods manufacturers and retailers with actionable insights about the marketplace. Nielsen combines its proprietary data with other sources to give clients a comprehensive view of current trends and future opportunities. With a presence in over 100 countries, Nielsen aims to support companies in making informed decisions to drive innovation and growth.

Town of Clarkstown, New YorkHeadquarters

1963Year Founded

$45.1MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, ConsultingIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Risks

Competition from digital-native analytics firms threatens Nielsen's market share.

Privacy regulations may impact Nielsen's data collection capabilities.

Private equity acquisition could lead to strategic shifts misaligned with client needs.

Differentiation

Nielsen offers comprehensive cross-platform measurement solutions, including mobile media markets.

The Diverse Media Equity program elevates diverse-owned media companies' visibility.

Nielsen Impact Score evaluates marketing value of university athletic programs.

Upsides

Acquisition of Telephia enhances Nielsen's mobile media measurement capabilities.

Partnerships with P&G and NMSDC support diverse media representation.

Collaboration with TikTok improves digital audience measurement services.

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