Product Operations Manager at Zinnia

Noida, Uttar Pradesh, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Insurance, SoftwareIndustries

Requirements

Bachelor’s/Master's degree in Business, Engineering, Information Systems, or related field
5+ Years of hands-on experience in Product Operations, or process improvement
Understanding of Agile and product development concepts
Strong organizational and analytical skills with high attention to detail
Excellent written and verbal communication skills
Familiarity with productivity or project management tools (e.g., Jira, Airtable, Confluence)
A proactive mindset — eager to take ownership and learn in a fast-paced, evolving environment
Experience working in or with technology-driven organizations

Responsibilities

Lead & Partner with Product and Engineering leadership to document, standardize, and improve product management/development workflows
Implement operational frameworks for roadmap planning, sprint cycles, release management, and product reviews
Identify inefficiencies and contribute to continuous improvement initiatives that enhance team productivity and scalability
Support the collection and organization of product metrics and performance data
Create dashboards and reports that improve visibility into product performance, project status, and operational KPIs
Track and communicate progress toward key product and business goals
Serve as a connector between Product, Engineering, and Go-to-Market teams to ensure smooth coordination
Maintain communication channels, document decisions, and follow up on action items to keep teams aligned
Support the rollout of new tools, systems, and processes across the organization
Help manage and optimize core product management and collaboration tools (e.g., Jira, Airtable, Confluence)
Ensure data consistency and process adherence across tools and documentation platforms
Research and recommend new tools or automations to streamline operations
Mentor a small team of Associate Product Ops Managers & help them driving the Product Ops Initiatives
Ensure active deliveries & help navigate the team setting priorities

Skills

Key technologies and capabilities for this role

Process DesignWorkflow OptimizationRoadmap PlanningSprint CyclesRelease ManagementProduct MetricsData AnalysisDashboard CreationCross-functional CollaborationCommunication

Zinnia

Insurance technology for life products

About Zinnia

Zinnia focuses on improving the life and annuity insurance market by providing a platform that simplifies the creation, management, and servicing of insurance products. The platform uses technology and data analytics to help insurance companies launch products faster and manage them more effectively. This results in a better buying experience for consumers and increased operational efficiency for insurers and financial advisors. Zinnia's platform is user-friendly, allowing consumers to easily understand and purchase life and annuity products. The company aims to enhance the relationship between customers and insurers, ensuring better protection and improved wellbeing for consumers. Unlike its competitors, Zinnia emphasizes real-time data sharing and actionable insights, which help all parties make informed decisions.

Topeka, KansasHeadquarters

2005Year Founded

$1.7MTotal Funding

SEEDCompany Stage

Data & Analytics, FintechIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Parental Leave

Profit Sharing

401(k) Company Match

Incentive Bonus Opportunity

Tuition Reimbursement

Risks

Integration challenges with Ebix's assets could disrupt operations if not managed well.

Ebix's bankruptcy proceedings may affect the terms of the asset acquisition.

Rapid expansion and onboarding of 770 new team members could strain resources.

Differentiation

Zinnia offers a comprehensive platform for life and annuity insurance products.

The company leverages advanced technology and data analytics for efficient product management.

Zinnia's recent acquisition of Ebix's assets enhances its CRM and agency management tools.

Upsides

Zinnia secured $300 million in funding from Vista Credit Partners.

The acquisition of Ebix's assets expands Zinnia's market share and service offerings.

Growing demand for personalized insurance solutions benefits Zinnia's tailored product approach.

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