IT Technologist

Sydney, New South Wales, Australia

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$60,000 – $80,000Compensation

Junior (1 to 2 years), Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Information Technology, HealthcareIndustries

Requirements

Candidates should possess a Bachelor's degree in Information Technology or a related field, along with a minimum of 3 years of experience in IT support roles. Strong troubleshooting skills and experience with CRM systems are required, as well as familiarity with automation tools and remote desktop connectivity programs.

Responsibilities

The IT Technologist will provide IT support to the Cardiac Rhythm Management (CRM) Remote Service team, running automations/macros to improve team efficiency, participating in projects to streamline service processes, conducting system testing, assisting with general support activities, and providing back-up support to the team as needed. They will also handle phone system tasks, IT support for clinic onboarding and patient records, and troubleshoot integration issues with third-party customer IT, while observing health and safety policies and promoting Medtronic’s core mission and values.

Skills

CRM

Automation

Remote Desktop

Troubleshooting

System Testing

Phone System

Integration

Macros

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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