Minimum of 2 years of cash application research, reconciliation, and billing related experience
Experience working in a high-volume, fast-paced environment
Intermediate MS Excel skills (ability to perform v-lookup and pivot tables)
Solid knowledge and understanding of accounting principles
Ability to effectively manage multiple tasks and meet deadlines
Ability to complete projects and assignments with minimal direction
Ability to work effectively, cooperatively, and efficiently in a team environment
Math aptitude and the ability to work accurately with numbers
Responsibilities
Timely and accurate application of payments to customer accounts on various systems (e.g., InfoPro, TRUX, Webcollect) and lines of business
Research unapplied and/or unidentified payments and move to the correct division, account, and invoice
Assist AR Center employees with the research of cash related items
Contact customers on short-paid balances, unidentified payments, and possible process enhancements
Partner with the AR Center Team and Leaders by quickly bringing issues to their attention, working to understand the root cause, and offering potential solutions
Process refunds in accordance with the Company refund policy
Assists with the research and validation of the quarterly escheatment process and/or escheatment requests Credit Memo applications
Partner with BUFM/Finance to assist when GL is out of balance
Process ICC/CIC that need to be moved from one account to another
Reconciliation of accounts to correct misapplication of payments
Perform other job-related duties as assigned or apparent