[Remote] Account Manager, BillCo at Tebra

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

1+ year of experience in a customer-facing role, preferably at Tebra
Billing or healthcare experience is a plus
Must be a fast learner with the ability to explain technical concepts to a variety of audiences
Business acumen and problem-solving skills with the ability to influence change at all levels
Effective at working independently and in a virtual team setting
Strong organizational skills with the ability to manage competing client demands
Excellent communication, presentation and interpersonal skills
Bachelor’s degree preferred or demonstrated equivalent experience

Responsibilities

Consult closely with billing companies to ensure their satisfaction and return on investment of Tebra solutions
Be the customer’s primary liaison into Tebra and be accountable for identifying and directly addressing all business and technical issues impacting customer success
Map Tebra solutions to the customer’s unique business and technical requirements to ensure strategic long term value
Understand the customer’s relevant business challenges while functioning as a trusted advisor for “best practices” and drive adoption of Tebra solutions within your assigned accounts
Provide project leadership, coordination and technical guidance for the customer’s major Tebra initiatives
Maintain high-level technical knowledge of core Tebra solutions and future product direction
Manage and own competing requests across multiple client engagements
Provide clear and constructive product feedback to Tebra product management teams based on customer use-cases and requirements
Support customer business objectives by effectively leveraging AM program deliverables
Develop comprehensive business plans to effectively communicate the current status of the account and roadmaps for accelerated growth with the accounts
Be comfortable in an expansion & cross-sell sales role with the ability to hit a quota

Skills

Tebra

Provides digital solutions for healthcare providers

About Tebra

Tebra provides digital solutions designed to enhance the efficiency of healthcare providers, including medical practices and clinics. The company's offerings help improve web traffic, increase appointment volume, and streamline overall practice operations. By using Tebra's technology, healthcare providers can focus more on patient care and offer a wider range of services. Tebra stands out from competitors due to its origins from the merger of two established companies, Kareo and PatientPop, which allows it to leverage a wealth of experience in the healthcare technology market. The goal of Tebra is to empower healthcare providers to operate more effectively and improve patient outcomes.

Newport Beach, CaliforniaHeadquarters

2021Year Founded

$133.3MTotal Funding

EARLY_VCCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Wellness Program

Mental Health Support

Risks

Key sales personnel departures could disrupt Tebra's client acquisition strategies.

Integration of PatientPop may face technical challenges affecting client retention.

Dependency on Medusind partnership could pose risks if dynamics change.

Differentiation

Tebra offers a unified platform from the merger of Kareo and PatientPop.

The company provides comprehensive digital solutions for independent healthcare practices.

Tebra's strategic affiliation with Medusind enhances its RCM and EHR offerings.

Upsides

Tebra's solutions led to a 25% efficiency increase for Moore Support Services.

The company was named a top workplace by Orange County Business Journal in 2023.

Tebra's platform supports over 5,000 new patient bookings annually for clients.

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